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Bilingual Senior Customer Support Lead; Spanish/English) Onsite
Job in
Palm Bay, Brevard County, Florida, 32905, USA
Listed on 2026-09-04
Listing for:
Firstsource
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep -
Language/Bilingual
Bilingual
Job Description & How to Apply Below
Firstsource is hiring a bilingual Customer Service Representative to support Spanish and English-speaking customers onsite in Palm Bay, Florida. You will handle inquiries, assist with training and maintain documentation, and act as a stand-in leader in the absence of the manager.
Responsibilities include resolving service issues, guiding customers through steps, updating training materials, and recording data across spreadsheets while delivering excellent phone and email support.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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