Data Entry Specialist

Position: DATA ENTRY SPECIALIST
Data Entry Specialist Company Overview Midwest Dental Arts is a full-service dental laboratory that has been delivering exceptional restorations and outstanding customer service since 1996. Founded in Cedar Rapids, Iowa, we have grown to four locations while maintaining our commitment to fabricating all restorations in the United States with no overseas outsourcing. As a leader in implant and restorative dentistry, we specialize in custom abutments, full-arch zirconia, acrylic restorations, and supra-structure hybrid solutions.

Our skilled technicians leverage advanced technology, craftsmanship, and attention to detail to produce high-quality restorations that support excellent patient outcomes. At Midwest Dental Arts, we are passionate abo ut innovation, collaboration, and service excellence, partnering with dental professionals nationwide to help create confident, healthy smiles. Joining our team means becoming part of an organization dedicated to quality, continuous improvement, and making a meaningful impact—one smile at a time.

Position Summary The Data Entry Specialist plays a critical role in the accuracy and efficiency of our operations by ensuring all customer cases are entered into our system quickly, precisely, and with exceptional attention to detail. As a key member of our team, this individual helps establish the foundation on which every successful dental restoration is built.

This position goes far beyond traditional data entry. It offers the opportunity to gain hands-on exposure to dental products, terminology, and laboratory workflows. The ideal candidate is highly organized, dependable, and committed to quality, but also curious and eager to deepen their understanding of the dental process—from initial prescription all the way to the final restoration delivered to the  this role, you’ll develop real industry knowledge, contribute to smooth case transitions, and play an essential part in ensuring that each case is set up for success from the very beginning.

Key Responsibilities Receive and process both digital and analog cases; open cases, verify contents, and review customer order requirements

Accurately enter all incoming case information into the computer system and generate corresponding work tickets.

Assign proper coding to cases for data entry and workflow routing

Update and maintain computer work tickets, including placing cases on hold and adjusting dates, codes or other critical information as needed

Scan and electronically archive paperwork for each case in accordance with documentation protocols

Retrieve historical paperwork or case files as needed for case clarification, reworks, or reference

Organize and manage digital impressions and case records following established laboratory procedures

Continuously expand knowledge of dental terminology, restorative products, and laboratory processes to ensure accuracy and efficiency

Understand and follow the established case flow and scheduling operations

Perform additional duties or tasks as assigned to support team and laboratory operations

Qualifications & Requirements Proficiency with computers, file management and applications

Able to pick up software programs (magic Touch) with ease

Have practical knowledge of customer service practices and principles

Excellent data entry and typing skills

Superior listening, verbal, and written communication skills

Understand different script terminologies for case entry

Must be able to read, write, speak, and understand English Strong attention to detail

Can successfully multi-task Knowledge of dental anatomy and terminology preferred, but not required

Compensation & Benefits Competitive Pay with additional bonus potential

Benefits including Medical, dental, vision, Life
401k with company…