Information Technology Support Technician
Job in
Palm Bay, Brevard County, Florida, 32905, USA
Listed on 2026-05-31
Listing for:
Nightwing Intelligence Solutions, LLC
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support, Network Administrator
Job Description & How to Apply Below
Job Summary
Nightwing is seeking an Information Technology Support Professional with a proven ability to support enterprise computing systems in a challenging, high‑tempo, dynamic work environment. Our Information Technology team members work directly alongside program engineering teams to drive mission success and deliver best‑in‑class solutions to our government and commercial customers.
Job Responsibilities- Provide Tier‑1 and Tier‑2 Information Technology computing support for Nightwing enterprise users.
- Support Windows 11 Operating System and Microsoft 365 user applications.
- Diagnose basic network connectivity issues (Wi‑Fi, VPN, Ethernet).
- Perform basic account management using Active Directory, Azure AD and Okta.
- Provision, install, configure, and troubleshoot hardware and software using Microsoft Intune.
- Maintain documentation and manage trouble tickets using Atlassian Confluence and Jira Service Management.
- 3+ years of applicable experience delivering IT support in a corporate network environment.
- Proficiency and knowledge of Windows 10/11 Operating Systems.
- Proficiency and knowledge of Microsoft 365 Applications (Outlook, Office, One Drive, SharePoint, etc.).
- Ability to diagnose and resolve computing hardware, network and peripheral issues.
- Solid understanding of TCP/IP, DNS, DHCP, and network fundamentals.
- Knowledge of network print services, printer hardware installation and troubleshooting.
- Strong verbal and written communication skills with ability to present concepts to both technical and non‑technical audiences.
- Ability to support Linux Operating Systems.
- Ability to perform task automation via scripting (Ansible, Power Shell, Python, etc.).
- Basic understanding of cybersecurity best practices.
- Experience supporting Audiovisual and Video Teleconferencing systems.
- Experience with mobile device management (MDM) platforms.
Nightwing is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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