General Manager Job Palm Bay area,Florida USA,Management

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- Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on
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Join Trulieve
- Where Passion Meets Purpose

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way.

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Requisition : 20584

Remote Work Available: No

Job Title: General Manager

Department: Retail

Reports To: Area Manager

FLSA Status: Regular-Exempt

Benefits: Includes opportunities for monthly bonuses,
401(k) plan
, and a comprehensive benefits package

ROLE SUMMARY

The General Manager willbe responsible for leadership and supervision of store personnel, inventory tracking and management, achieving key performancemetricsand ensuringtheefficientdailyoperations of the store.

This roleis responsible forensuringregulatory compliance while deliveringexceptionalcustomer experience.

KEYDUTIESANDRESPONSIBILITIES

Plan and implement strategies to drive service standards and positive sales results
Maintainbrand standardsin visual merchandising
Ensure consistentregulatory compliance with all state specific regulations
Review, communicate and ensure compliance withall company SOPsand assure that any changes are communicated to employees
Evaluateemployeeperformanceandidentifyhiringandtrainingneeds
Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
Monitorandmaintainstoreinventory
Responsible for handling and resolving patient issues and escalations
Maintain professional working relationships with business partners
Schedule effectively withinlaborbudget to meet the needs of the business
Maintainstrictconfidentialityandcompliance
Perform other tasks that have been assigned by management

SKILLSANDQUALIFICATIONS

Bachelor'sdegreepreferred,fouryearsrelatedexperienceand/or training orequivalentcombinationofeducationandexperience
Priormanagementexperience,preferably inretailand/orcustomerserviceareais aplus
Musthavepriorcashhandlingexperience
Mustpossesstheabilitytotrain,developandevaluateateam of40+employees
Strong interpersonal skillsand professionalism to communicate with all levels of management and staff; abilityto upholda strictlevelof confidentiality and discretion
Able to communicate in conversational Englishtowork effectively with customers and team members,operateelectronicequipment(computer,scanner, printer,etc.),comprehendsafetyprocedures,andutilizetelecommunicationdevices
Provenabilitytoanalyzedataanddrawappropriateconclusionstoinformpolicies and procedures
Abilitytointeract with customers and team members respectfully and politely

ADDITIONALMINIMUMQUALIFICATIONS

Mustpossessavaliddriver'slicenseand passaMVRbackground check (delivery locations only)
Mustbeabletopassalevel1andlevel2backgroundcheck
Mustbeatleast
21yearsof age
Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies
Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing…