Sales and Service Technician

Retail Sales And Service Technician

The retail Sales and Service Technician (SST) is a hybrid role that serves customers by assessing needs, recommending products and/or services, performing basic vehicle services, and ensuring satisfaction through timely completion of services. The SST will learn all aspects of store operations and flex between front‑desk customer interactions and shop tasks as needed. This position is a key pipeline for future career growth within Firestone Complete Auto Care.

• Customer service, sales, and customer issue resolution – 75%
• Basic vehicle service tasks, oil, tires, fluids – 25%
• Store operations, opening/closing, inventory, displays – as needed

• May assist Manager or act as Manager‑On‑Duty in certain circumstances to support development.
• Learn all aspects of store operations and flex between front and back shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Customer service and career growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• 2‑year degree or non‑traditional education through training program completion, certification, or other exhibiting the growth mindset needed in this candidate.
• Previous consumer retail sales experience.
• Previous automotive experience a plus.
• Previous management/supervisory experience a plus.

• Medical, Dental and Vision starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.