Director of Commissary Operations

Director of Commissary Operations

Are you an operations leader who thrives on building high-performing teams, improving complex processes, and driving operational excellence at scale? At Joseph's Food, our commissary is the engine behind everything we produce. Every day, our team prepares thousands of pounds of fresh, high-quality products that supply Joseph's Classic Market locations throughout South Florida. The Director of Commissary Operations is responsible for ensuring every aspect of that operation runs efficiently—from production planning and food safety to inventory management, labor performance, and distribution.

This is more than a production leadership role. It's an opportunity to drive operational excellence, improve processes, develop leaders, and make a measurable impact on the success of a growing food production operation. You're not just managing production—you're building the systems, people, and processes that keep our business moving.

The Director of Commissary Operations – Joseph's Food is responsible for overseeing all operations of Joseph's Food production facility, overseeing high-volume batch production, food safety, inventory control, third-party distributors, labor management, and distribution to retail locations. This role leads a structured, fast-paced production environment responsible for producing more than 8,000+ pounds daily, ensuring consistent product quality, operational efficiency, and cost control.

The position serves as the on-site operational leader, translating company strategy into disciplined daily execution.

• Operations & Production Management
• Oversee daily production across all product categories (prepared foods, meat, pizza, bakery, deli, and additional commissary product lines)
• Plan and execute daily production schedules to meet store demand, delivery timelines, and production goals
• Verify and monitor production yield, efficiency, and product consistency while minimizing waste
• Identify operational bottlenecks and optimize workflow, organization, and production efficiency
• Oversee packaging, labeling, and distribution to multiple store locations
• Operational Control & Performance Management
• Track and monitor production performance, labor efficiency, yields, and quality metrics
• Analyze operational results and implement corrective actions to improve performance
• Support cost control initiatives while maintaining product quality and service levels
• Food Safety & Quality Assurance
• Enforce all food safety standards (HACCP, local regulations, internal SOPs)
• Ensure all products meet established food safety, quality, recipe, labeling, storage, and regulatory standards
• Take immediate corrective action when standards are not met
• Maintain audit readiness through proper storage, rotation, documentation, and corrective actions
• Inventory & Supply Chain
• Oversee raw material, ingredient, packaging, and finished goods inventory
• Maintain accurate inventory controls while minimizing waste and shrink
• Coordinate purchasing, receiving, and material flow to support production
• Labor & Team Leadership
• Lead, coach, and develop production supervisors and team members
• Establish daily production priorities and hold teams accountable for safety, quality, cleanliness, and execution
• Manage labor scheduling aligned with production demand
• Manage employee performance, coaching, and development
• Partner with HR on hiring, onboarding, and employee relations
• Distribution & Logistics
• Oversee order fulfillment and delivery to retail stores and third-party distributors
• Ensure accuracy, timeliness, and quality of outbound shipments
• Coordinate logistics to maintain store-level in-stock performance
• Financial & Operational Performance
• Own operational performance related to labor, food cost, waste, and overhead
• Monitor KPIs such as production yield, labor efficiency, waste, service levels, and order accuracy
• Identify process improvements that reduce costs and improve operational performance
• Support annual budgeting and forecasting
• Systems & Process Development
• Implement and enforce standardized operating procedures
• Support ERP / production systems (BOMs, inventory, order guides)
• Drive continuous…