Medical Receptionist at CenterWell Palm Coast, FL

Medical Receptionist

Position located at Center Well in Palm Coast, FL. The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. Responsibilities include operating a switchboard or multi-line phone, maintaining long distance call logs, taking and distributing accurate messages, greeting visitors, determining the nature of visits, issuing visitor passes, maintaining visitor logs, and directing visitors as needed.

The role also includes responding to routine inquiries, booking meeting rooms, typing, organizing and distributing mail, and receiving/sending courier packages. The Receptionist works on routine and patterned assignments, following established policies and guidelines with minimal deviation.

Customer service and administrative support for medical office operations. Maintains accurate logs, manages visitor passes, schedules appointments, verifies insurance, and collects patient charges. Performs basic clerical tasks and supports front‑desk functions in a medical office setting.

• Bilingual English and Spanish preferred (but not required).
• Excellent customer service and phone etiquette.
• Knowledge of MS Office (Word, Excel, Outlook, Access).
• Passionate about contributing to an organization focused on improving consumer experiences.
• Experience in a medical office setting and front‑desk operations preferred.

• High School Diploma or GED.
• Prior experience in a Medical Office Setting.
• Experience with eClinical
  
  Works.
• Prior front‑desk experience at a Medical Office.

Monday – Friday, 8:00 AM to 5:00 PM (40 hours per week).

Estimated $38,000 – $45,800 per year; may vary based on experience and location. Eligible for a bonus incentive plan.

• Health, dental, and vision benefits effective day 1.
• Paid time off, holidays, volunteer time, and jury duty pay.
• Parent and caregiver leave.
• 401(k) retirement savings plan with employer match.
• Tuition assistance and scholarships for eligible dependents.
• Employee charity matching program.
• Recognition pay.
• Network Resource Groups and career development opportunities.

It is the policy of Humana not to discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. Humana also takes affirmative action to employ and advance individuals with disability or protected veteran status. All employment decisions are based on valid job requirements.