Director of Operations - Seminole Woods

Director of Operations - Seminole Woods

At Chick-fil-A Seminole Woods, leadership is about more than managing shifts — it's about building leaders, strengthening systems, and delivering operational excellence that impacts every guest and team member.

As a high-volume, drive-thru-focused restaurant, we are committed to combining speed, precision, and genuine hospitality. We believe remarkable guest experiences are created when strong systems and strong leadership work together.

If you are a high-capacity leader who thrives on accountability, clarity, and measurable performance, this could be your next leadership opportunity.

We are open Monday–Saturday, 6:30 AM – 10:00 PM. Leaders typically work 6–9 hour shifts, scheduled around peak business hours and shift coverage needs.

The Director of Operations serves as the senior on-site leader at Chick-fil-A Seminole Woods. This role oversees Front of House and Back of House Directors and ensures alignment across departments to deliver operational excellence, financial stewardship, and remarkable guest experiences.

Seminole Woods is designed for speed, consistency, and operational precision. The Director of Operations is responsible for developing leaders, refining systems, and ensuring that strategic priorities are translated into disciplined execution at the store level.

This role reports directly to senior leadership and works in alignment with Shared Function Directors to ensure initiatives are fully implemented and sustained.

This is a senior leadership role with significant influence over the restaurant's performance, culture, and long-term growth. The Director of Operations plays a key role in:

• Shaping a high-efficiency operation model
• Developing the next generation of leaders
• Protecting financial health while driving sustainable growth
• Ensuring operational excellence remains consistent at scale

We're not just in the chicken business — we're in the people business. At Chick-fil-A Seminole Woods, we aim to be a place where every guest feels cared for and every team member feels supported, inspired, and empowered to grow.

Guided by our Oasis Mindset, we lead with purpose, serve with excellence, and create a workplace culture where leadership is about more than authority — it's about impact. At Seminole Woods, that means combining speed and precision with genuine care — proving that operational excellence and heartfelt hospitality can thrive together.

We're looking for someone who can:

• Lead and develop Front of House and Back of House Directors
• Establish clear performance expectations and hold leaders accountable to results
• Drive excellence in speed of service, order accuracy, and guest satisfaction
• Oversee labor and food cost performance
• Conduct regular performance and financial reviews
• Strengthen operational systems and peak-time execution
• Ensure new initiatives and rollouts are fully executed
• Build a strong leadership bench and succession pipeline
• Foster a culture of care, accountability, and continuous improvement

Want to lead with purpose and serve with excellence? Apply now to be our Director of Operations at Chick-fil-A Seminole Woods.