Hammock Dunes Club General Manager​/COO

Overview

Hammock Dunes Club General Manager/Chief Operating Officer, Palm Coast, FL. A leadership role at a private club requiring a balance of financial performance, operational excellence, and member experience within the club governance framework.

We are seeking a proven operator with a track record of managing member-centric organizations, building high-performing teams, and navigating the governance structures unique to the private club industry.

• Provide strategic leadership for all club operations, including financial management, facilities, programs, and service delivery to members.
• Develop and manage the operating budget, monitor financial performance, and implement cost controls to achieve sustainable profitability.
• Lead, motivate, and develop club staff; foster a culture of service excellence, integrity, and teamwork.
• Collaborate with the club board and governance bodies to ensure alignment with strategic goals and policies.
• Oversee member experience initiatives, events, amenities, safety, and risk management to uphold the club’s standards and reputation.
• Direct vendor management, capital projects, and facilities maintenance in support of long-term asset preservation.
• Drive continuous improvement and innovation in programs, services, and membership engagement.

• Significant leadership experience in private clubs, luxury hospitality, or resort communities; track record of managing member-centric organizations.
• Strong financial acumen with experience in budgeting, P&L management, cost control, and financial reporting.
• Proven ability to collaborate with boards, committees, and senior leadership; excellent communication and relationship-building skills.
• Experience in governance, policy implementation, and strategic planning within a club or similar membership-based organization.
• Bachelor’s degree or equivalent experience in hospitality management, business, or a related field; advanced degree preferred.