Box Office Supervisor | Part-Time | Acrisure Arena

Position Summary

The Box Office Supervisor assists in the operation of the box office, implementing procedures, overseeing box office activities, and/or the VIP entrances. This role will pay an hourly rate of $24.00. The position remains open until September 4, 2026.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

Acrisure Arena, America’s premier music festival destination, serves the greater Palm Springs area of Southern California with a 11,000+ capacity venue hosting top artists and acts. Designed for hockey and concerts, it provides premier hospitality, artist amenities, and modern music and sports venue features.

• Oversee the box office during events to ensure ticketing representatives provide top‑notch customer service.
• Work with Ticketmaster Archtics to resolve customer ticketing issues.
• Support VIP entrances during events to guarantee no ticketing problems for VIP customers.
• Process orders via Ticketmaster Archtics.
• Address customer issues at the box office or VIP entrances.
• Perform other duties as assigned.

• 2–3 years of experience in an office setting or similar preferred.
• Ability to perform effectively under stressful situations.
• Ability to define, analyze, and solve problems.
• Ability to coordinate box‑office procedures with other staff.
• Ability to work variable hours, including evenings, weekends, and holidays.
• Strong verbal and written communication skills.
• Ability to safely and accurately handle and account for large sums of money.
• Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters.
• Ability to maintain effective working relationships with staff, event promoters, and the general public.
• Skill in operating modern office equipment, including computers.
• Physical ability to bend, lift heavy objects, sit, and walk extensively, and exposure to multiple external elements.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.