Customer Service
Listed on 2026-07-26
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Call Center / Support
Associa is currently looking for a Customer Service Associate to join our team in Palm Desert, CA. As a Customer Service Associate, you will be responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but may also have to help customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude.
Whatdo we offer?
Associa offers a competitive benefits package to our full-time employees, including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated a Great Place to Work for eight consecutive years, and many of our locations have been awarded as Best and Brightest.
Compensation:$20.00/hour; direct experience highly considered.
Employment Type: Full Time
How will you make an impact?- Acting as the first point of contact for customers seeking help with products or technical issues, providing troubleshooting and technical assistance.
- Using conflict resolution techniques to resolve customer issues.
- Processing print jobs, scanning, and faxing as general office support when needed.
- Updating homeowner and association information in C3 and shared files.
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- At least one year of directly related or closely related experience
- Able to work effectively with others in person and in group settings
- Able to communicate effectively and professionally on the phone, email, and in person.
- Must be able to operate general office equipment (copier, fax, phone systems, etc.)
- High School Diploma or GED
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit
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