Lead Advisor​/Coach- TRIO EOC & Upward Bound; UEC

About University Enterprises Corporation at CSUSB

(This is not a state position)

University Enterprises Corporation at CSUSB (“UEC”) supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We are responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.

Temporary, Staff, Non-Exempt, Full Time, Benefited position through 9/30/2026 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance).

Salary: $3,200.00-$3,500.00 per month.

Location: CSUSB and PDC Campuses—Multiple Sites.

40 hours per week. Typically, Monday-Friday from 8:00AM - 5:00PM. Evening and weekend availability is required.

Under minimal supervision of the Program Director and Program Manager, the Lead Advisor/Coach will work independently to:

• Provide Direct Services: Deliver academic, college, and career readiness support to high school students and adult learners at assigned program sites.
• Lead and Supervise Part-time Staff (Coaches/SAs): Mentor, train, and coordinate part-time Success Coaches and student staff to ensure consistent, high-quality services.
• Recruitment and Eligibility Determination: Support participant recruitment efforts, determine eligibility, and review applications and supporting documents.
• Case Management: Maintain a caseload of participants, keeping detailed and accurate records of all services and activities in the program's student records management system (Blumen).
• Educational & Career Guidance: Assist participants with exploring, applying, and enrolling into postsecondary education programs, workforce readiness resources, and certificate programs/training opportunities.
• Financial Aid Assistance: Guide participants through financial aid processes including FAFSA, state and federal grants, scholarships, and loan programs.
• Outreach and Representation: Represent TRIO EOC and Upward Bound programs at community outreach events, college admissions presentations, financial aid workshops, and parent nights.
• Partnership Development: Build and maintain effective relationships with school staff, community partners, and other stakeholders to support participant success.
• Program Coordination: Coordinate logistics for program activities, including transportation, field trips, workshops, and special events to ensure safety and compliance.
• Training & Development: Develop and deliver training sessions for Success Coaches/student staff to ensure consistent program delivery and professional development.
• Policy Compliance: Adhere to all CSUSB, UEC, OPP, TRIO EOC, and TRIO Upward Bound policies, procedures, and reporting requirements.
• Team
  
  Collaboration:
  
  Work closely with program managers and other OPP staff to align services, minimize duplication, and respond effectively to participant needs.
• Travel Required.
• Other Duties as Assigned: Perform additional duties to support the success of TRIO EOC and Upward Bound programs as directed by the Director or Program Managers.

• Education: Bachelor's degree from an accredited institution.
• Experience:
  • 3 years of relevant professional experience in education, student services, or program management.
  • Experience working with first‑generation college students, TRIO programs, or other relevant groups.
  • Demonstrated experience in competencies such as program coordination, student advising, data management, outreach, or leadership is an asset.
• Knowledge:
  • Principles and practices of academic advising, career counseling, and college access programs.
  • Financial aid processes, including FAFSA, state and federal grants, scholarships, and loan programs.
  • Postsecondary pathways (certificate programs, vocational/trade schools, community colleges, and four‑year universities).
  • Barriers to education faced by first‑generation, low‑income, and system‑impacted…