Assistant Branch Manager

About the Role

Ensures the branch meets or exceeds operations standards at all times, responsible for satisfactory audits, monitors sales and service goals, and coaches team members to deepen customer relationships using Client and Business Financial Review. Develops and maintains strong, long‑term relationships with consumers and businesses in the local community, consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.

Acts as backup to the personal banking team to open new accounts, receive loan requests, and gather credit‑related information. Manages, leads, trains, and coaches tellers, and may oversee personal bankers in collaboration with the Branch Manager. Processes and oversees technical tasks such as opening and closing the branch, overdraft monitoring, wire transfers, collections, stop payments, and monitoring branch controls.

This position requires you to act as a Bank MLO, defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, or refer a consumer to a loan originator for compensation or gain.

All MLOs will be required to register as an MLO complying with SAFE Act requirements. This position is NOT authorized to act as a Bank Closed‑End MLO and is limited to acting as a Bank MLO for open‑end transactions (i.e., home equity lines of credit) only.

• High School Diploma or GED, required.
• Associate’s or Bachelor’s, Vocational, or Technical Degree in banking, business, or a related field or equivalent work experience, preferred.
• 3 years of retail banking experience, required.
• 2 years of management or supervisory experience, preferred.
• 2 years of consumer and small business lending origination experience, preferred.
• Customer service background in retail or banking.
• Demonstrated ability to grow sales by developing long‑lasting, knowledge‑based relationships with clients and offering customized solutions.
• Demonstrated leadership skills such as handling difficult customer and associate conversations in a professional, transparent, and courteous manner.
• Strong attention to detail and the ability to multi‑task effectively.
• Proficient use of spreadsheets and other banking computer systems and related software.
• Ability to operate a variety of office equipment and to perform repetitive movements for tasks such as counting cash, typing, and handling documents.
• Effective training and mentoring skills.

The pay range for this role is $20 to $30 per hour. The selected candidate’s pay rate will depend on job‑related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation; additional details will be provided during the recruitment process.

Full time, onsite at 78000 Fred Waring Drive Suite 100, Palm Desert, CA 92211.

• Comprehensive healthcare coverage (medical, dental, and vision plans).
• 401(k) retirement savings plan with employer match for qualifying contributions.
• Employee assistance program.
• Life insurance and disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.
• Benefits eligibility begins the first day of the month following the date of hire for associates who work at least thirty hours weekly.

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

If you require an accommodation to complete the application or interview(s), please let us know by email: