Center Medical Director; Physician Assistant or Nurse Practitioner

Center Medical Director (Physician Assistant or Nurse Practitioner)

Carbon Health is transforming healthcare by combining exceptional care, advanced technology, and a supportive culture to create the best experience for both patients and clinicians. Our mission is to make high‑quality healthcare accessible to everyone through a national network of urgent care clinics and a collaborative culture that fosters innovation, compassion, and excellence.

We are seeking a Full‑Time Urgent Care Center Medical Director (PA/NP) in Palm Desert, California. The successful candidate will provide clinical leadership, oversee patient care, manage financial and operational performance, and spearhead initiatives that improve the patient experience.

• Deliver up‑to‑date, evidence‑based, and compassionate care to patients in clinic.
• Supervise clinical care performed by the clinician team.
• Effectively communicate and operationalize Carbon Health’s mission, vision, and values.
• Engage in special projects related to clinical quality improvement and innovation.
• Lead regular team meetings, resolve conflict, motivate employees, and foster a culture of communication that promotes employee retention and the highest quality of patient care.
• In partnership with the Clinic Manager, set, communicate, and maintain the highest quality of care and safety standards.
• Provide approximately 30 hours per week of direct patient care.

• Understand financial statements, clinic billing procedures, and all insurance types and payer guidelines; make adjustments in coordination with district and regional leadership.
• Maintain up‑to‑date knowledge of diagnostic and procedure coding and its impact on reimbursement, training staff as needed.
• Institute necessary modifications to procedures and clinic resource commitments as financial changes dictate.

• Lead as an inspirational figure who encourages the team to solve problems, empower through communication, feedback, and recognition.
• Interview, onboard, and mentor the clinician team.
• Identify clinical and patient experience educational opportunities for the team.
• Perform chart audits and one‑to‑one evaluations of clinicians on a monthly basis.
• Manage payroll targets, create and maintain clinician schedules for the site.
• Respond to patient and staff complaints regarding clinicians.
• Maintain a high standard of patient care that amplifies patient experience goals to ensure NPS scores are met and exceeded.
• Plan and participate in marketing activities and community events that increase patient volume and engagement.

• 401(k) Match:
  Eligible for a 2% employer match.
• Weekend & Holiday Differential:
  Earn a 6.1% bonus on top of the base hourly rate for working weekends and company‑designated holidays.
• Productivity Bonuses:
  Earn up to 28% of the base salary in additional incentives.
• Comprehensive Benefits:
  Health Insurance, PTO, Paid Sick Leave, Paid Sabbatical, Disability, and Paid Parental Leave.

• National Leader in Urgent Care Medicine with clinics across the nation, offering credentialing opportunities across multiple markets.
• Cutting‑Edge Technology:
  Use of CarbyOS, an AI‑powered electronic health record designed to save time and enhance accuracy.
• Supportive Environment:
  High‑functioning, team‑oriented workplace where clinician success and well‑being are prioritized.
• Dynamic Community:
  Work alongside passionate professionals dedicated to making a difference.

Motivated clinicians eager to grow with us, contribute to a culture of excellence, and embrace opportunities for continuous learning and career development.

• Physician Assistant:
  Medical/Master’s degree with a valid state license and national certification.
• Nurse Practitioner: RN license, NP certification, and a valid state license.
• Minimum 2 years of experience in ER, urgent care, or a similar setting.
• 1+ year of experience leading others in a healthcare setting.
• Understanding of financial statements, P&L management, and HR business processes.
• Excellent communication, interpersonal, time‑management, planning, organizational, analytical,…