Front End Service Team Associate

Role summary

Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial transactions. Always ready to help with customer questions and needs, this role may require standing for long periods of time.

You play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.

The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean—you get the idea!

It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.

We offer competitive pay, performance-based incentive awards, and a range of benefits including health insurance, 401(k), paid time off, and educational benefits. Eligibility requirements apply.

* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

• Smile, greet, and thank customers with a positive attitude
• Stand for long periods of time while checking out customers quickly and accurately
• Keep your area clean and presentable
• Answer customer questions and help them with their needs
• Be available to assist associates across the store as needed

• Ensure customers have a great first and last impression
• Gather carts from the parking lot
• Operate equipment to move carts from the parking lot to inside the store
• Clean restrooms, sales floor, and parking lot as needed
• Have a positive attitude in all weather conditions.

$17.00 - $30.00/hr*

Shift may start between 8:00am - 11:00am or between 1:00pm - 4:00pm.

Additional compensation includes annual or quarterly performance incentives. Premiums may range from $0.35/hour to $3.00/hour based on schedule, facility, season, or specific work performed.

Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. PTO/PPTO, short- and long-term disability, Military Leave Pay, adoption and surrogacy expense reimbursement, and more are available.

Live Better U:
Walmart-paid education benefit program covering tuition, books, and fees for full‑time and part‑time associates.

Walmart is committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Join us, and help us continue our mission to bring everyday value and support to communities everywhere.