Building Security Officer Supervisor | Part-Time | Acrisure Arena

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The part-time Building Security Officer Supervisor for Acrisure Arena will help provide a safe environment by overseeing security operations at the venue. This position will be involved with supervising the execution of standard operating policies and procedures while delivering a high level of customer service.

This role pays an hourly rate of $27.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until June 19, 2026.

About the Venue

America's hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #The Coolest Spot  in the desert, designed specifically for hockey and acoustically designed for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley.

Responsibilities

* Provide supervision of security operations including vulnerability mitigation, incident response, and risk assessments.

* Coordinate, and implement policies, and procedures for safety and security protocols at the venue.

* Ensure all building security systems are operating as necessary during event and non-event periods. Security systems include but are not limited to; cameras and access control, physical security equipment (Screening Gateways, hand-wands, etc.).

* Serve as the primary escalation point to client and employee security inquiries, concerns, and/or complaints during an event. Alleviate future escalated issues by examining all past situations and maintaining a pro-active process.

* Work with the Events department and offer guidance with event estimates as it relates to security, police, fire, and medical needs.

* Responsible for championing awareness, influencing compliance with security policies, and providing solutions for business specific security issues.

* Assist with developing comprehensive models for deployments based on capacity and show genre.

* Supervision over a sustainable security culture, while addressing employee conduct and performance concerns.

* Establish and maintain positive and collaborative relationships with customers, including local, state, and federal authorities.

* Establish and maintain the venue's reputation for excellent entertainment experience by balancing enforcement of rules and regulations with guest safety and enjoyment.

* Maintain the proper image and generate positive public relations by resolving guest/artist/client/tenant issues, concerns, and complaints pertaining to security during events.

* Assist with the development, implementation and supervision of facility security systems and programs.

* Assist with developing comprehensive dot maps serving various functionalities including but not limited to staff placement, accessibility, and/or access control.

* Communicate with client Security personnel and advance various tour needs in preparation of show.

* Coordinate directly with emergency services personnel and oversee Medical and First Aid facilities.

* Oversee and supervise contracted security personnel associated with various events.

* Assist in communications with local, state, and federal law enforcement agencies if relevant for the event.

* Other duties and responsibilities as relevant and necessary.

* Make immediate decisions and communicate with management, first responders, venue guests, employers, and performers in the facility in an emergency situation.

* Other duties and responsibilities as assigned.

Qualifications

* Associates degree from two-year college or combination of education and relevant experience.

* Minimum 2-4 years of progressive security or Law Enforcement experience, including supervisory experience.

* Security experience working in stadium, arena, similar venue environment.

* Ability to demonstrate success in managing multiple tasks and projects under tight deadlines.

* Ability to lead, give clear, concise direction and provide constructive feedback; can demonstrate confidence and leadership abilities.

* Excellent people skills, with an ability to interact effectively in a professional, diplomatic, and mature manner with internal and external clients and peers at all levels within an organization and throughout the community.

* Extensive experience managing teams; demonstrated ability in coaching, counseling,…