Billing Specialist

Overview

The Billing Specialist is responsible for accurate and timely client billing and will proactively work with clients to resolve potential disputes and questions. The role supports a variety of divisions as needed.

• Ensure the accuracy and timely delivery of customer invoices and all associated documents.
• Ensure the accuracy and timely processing of customer payments.
• Communicate potential billing errors to appropriate resources for investigation and follow up to ensure resolution.
• Reconcile client accounts, identifying and working through any discrepancies.
• Proactively communicate and work with internal and external clients for all matters related to account balances, payment issues and customer disputes.
• Work with the Development team and senior members of the Billing Operations team to define requirements and perform testing of automation initiatives.
• Perform other related duties as assigned.

• Knowledge of appropriate accounting practices to carry out the billing function in a professional manner.
• Strong communication skills including verbal, written and presentation skills.
• Demonstrated organizational and problem‑solving skills.
• Proficient skills with Microsoft Office products (Access, Excel, Word, PowerPoint).
• Ability to complete work assignments in a timely manner.
• Commitment and ability to cultivate a diverse and inclusive work environment.
• Bachelor’s degree in Accounting or Finance is preferred.
• Foundational knowledge of accounting practices preferred.
• Prior billing experience preferred.

Compensation: $18.69 to $23.37 an hour.

Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401(k).

This position is based in a traditional office environment. Employees are expected to work on‑site during standard business hours and maintain a professional demeanor in a collaborative setting. Work is performed in a climate‑controlled office with standard lighting and noise levels. Regular attendance and punctuality are essential to meet business needs and team collaboration. Occasional overtime, weekend shifts, or holiday work may be required based on operational needs.

Employees must comply with company policies regarding data security, time tracking, and collaboration tools across all work environments.

While performing the duties of this job, the employee is frequently required to communicate. The employee is regularly required to stand, walk, sit, and constantly operate a computer and other office equipment using hands and fingers for fine manipulation, including keyboarding and mouse use. The employee must occasionally lift, carry, push, pull, or otherwise move objects, such as files and small parcels and/or move boxes weighing up to 15 lbs.

Prolonged periods of sitting or standing may be required depending on the nature of the work.

Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination.

All such employment decisions will be made without unlawful discrimination based on any prohibited basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Please note that all job descriptions are not intended to be all-inclusive. This job description is not designed to cover all activities, duties, or responsibilities that are required of the employee for this job.

Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization.