Mortgage Chain of Title Specialist

Summary

This position will be responsible for the processing of mortgage-related orders from our clients. The Mortgage Chain of Title Specialist is a subject matter expert in all aspects of mortgage and assignment documents and maintains current knowledge of procedures and systems while handling escalated difficult orders. The Specialist exhibits meticulous attention to detail as they analyze search results and process assignment chain issues into actionable items to ensure accuracy.

• Review and enter data from images of real estate documents.
• Review and clear assignment chains by creating curative documents.
• Understand process flows to route orders to the correct areas.
• Regularly read procedures for specific handlings.
• Review notes and follow client specific instructions to create real estate documents.
• Track KPI metrics based on the number of tasks completed and maintain an acceptable error rate.
• Work overtime and weekends if needed.
• Perform other related duties as assigned.

• Excellent verbal and written communication skills.
• Ability to work in a fast‑paced, metrics‑driven environment.
• Strong analytical and problem‑solving skills.
• Ability to prioritize multiple objectives to meet client deadlines and department goals.
• Intermediate knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and NTC software.
• Self‑motivated while working independently on assigned files.
• Commitment and ability to cultivate a diverse and inclusive work environment.

Associate degree or equivalent work experience required.

1 year of experience in title, mortgage, or real estate preferred.

Hourly pay: $15.00–$18.50 per hour.

Extensive benefits package including medical, dental, vision and 401(k).

Work is performed in a climate‑controlled indoor administrative office setting. The noise level is usually quiet to moderate, depending upon the office or meeting location.

Requires occasional communication, frequent stationary work, frequent movement around the office, operating a computer and other office machinery such as calculator, copy machine and computer printer. Rarely requires positioning oneself to maintain files or moving boxes up to 10 lbs. Close and distant observation required with ability to observe objects at close range in presence of glare or bright lighting (e.g., computer screen).

The amount of work that needs to be accomplished to service the needs of NTC clients is subject to fluctuations. Due to these fluctuations, NTC may require its employees to move from an area where work is slower to an area where their services are more needed. The willingness to assist in or move to other areas within NTC, when needed, is an important factor for the company to meet the needs of our clients.

NTC strives to communicate in advance any change in job duties, roles, expectations, etc., however advance notice may not always be possible.

Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination.

All such employment decisions will be made without unlawful discrimination based on any prohibited basis.

The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. This job description is not designed to cover all activities, duties or responsibilities required of the employee for this job.

Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization.