Purchasing Assistant - Electronic Components

Job Description

The purchasing assistant will work with the CEO and purchasing department for electronic components/semiconductors. The purchasing assistant will provide excellent service to customers and vendors and assist with any inquiries the customers or vendors may have.

• Ensure high levels of customer satisfaction through excellent service.
• Understand customer needs and requirements.
• Work with President/CEO to close sales and achieve quarterly quotas.
• Describe product information to customers, accurately and clearly.
• Enter sales orders received from customers into ERP system
• Create Purchase and Service orders to vendors
• Update internal databases with order details (dates, vendors, quantities, discounts)
• Follow up with suppliers, as needed, to confirm or change orders
• Liaise with shipping/receiving staff to ensure all products arrive in good condition.
• Ensure compliance with KPI’s for our certifications.
• Follow all of the company policies and procedures
• Other duties as assigned.

• The purchasing assistant will be polite, friendly, flexible and customer oriented.
• Engage customers and identify their needs.
• Assist the sales team and the purchasing team as directed by the President/CEO.
• Make calls to customers and assists the President/CEO with following up and completing sales.
• Ability to quickly learn and utilize CRM and other software programs.
• Build relationships with suppliers and negotiate with them for the best pricing.
• Process requisitions and update management on the status of orders.
• Track purchase orders to ensure timely delivery.
• Coordinate with management as required.

• Customer service skills
• Strong phone presence and experience dialing dozens of calls per day.
• Excellent verbal and written communications skills
• Strong listening skills
• Ability to multi-task, prioritize, and manage time effectively.
• Works well with others and as a team member.
• Basic understanding of sales and purchasing principles and customer service practices; the company will provide industry specific training.
• Familiarity with Microsoft Office Software (Word and Excel specifically), email and phone systems.

• This is a full-time in-office Hourly position.
• Work hours are 8:30-5:30 with an hour for lunch.

This position is eligible for commission in addition to a base hourly wage.