Retail Sales Associate

Position Our Retail Sales Associates play a vital role in our mission of “Creating & Sharing the

Experience of a More Flavorful Life.” Every guest interaction is an opportunity to deliver an engaging and flavorful experience, many of whom are visiting us for the first time! The Spice & Tea Exchange of Disney Springs prides itself on operating as the Flagship location for our brand; providing opportunities for retail associates to learn and grow in a culinary-centered environment.

Retail Sales Associates contribute to our daily store operations and function as our greatest brand ambassadors.

Essential

Job Duties Welcome each guest into the store and ensure they receive a stellar customer service experience during their visit.

Establish rapport with customers, field questions concerning product information, the uses of our products and pricing.

Maintain merchandise and product inventory levels throughout the store (e.g., on shelves, counters, tables, and containers).Help maintain store appearance by contributing toward daily routines.

Assess store inventory levels; notify management of replenishment requirements.

Price merchandise with labels, SKU’s and locations.

Blend and package product as necessary, and when applicable.

Maintain solid, accurate and current product knowledge to promote our products by reading applicable publications and attending required training activities.

Comply with operating standards and procedures pertaining to the daily store operation.

Contribute to the team effort and embody the Disney keys of Inclusion, Safety, Courtesy, Show and Efficiency.

Knowledge and

Job Requirements An engaging personality with proven customer focus and all-star customer service skills.

Proven Experience in a similar role. This includes Guest Experience Associate, Product Experience Associate, Guest Engagement Associate, and culinary oriented positions.

Strong Understanding of the retail sales process. This includes using exceptional communication skills, cross-selling, and basic math skills.

Ability to work a consistent and reliable schedule: days, nights, and weekend availability.

Store hours:
Sun-Thurs: 10AM-11PM Fri & Sat: 10AM - 11:30

PMA willingness to work Holidays, a plus.

Interest in and desire to share knowledge of our many product varieties.

Detail oriented with ability to utilize simple math skills to measure ingredients, read a scale and follow recipes.

Appreciates the spice aromas.

Ability to pivot and remain flexible in a fast-paced environment

A Self-motivated team player

Full Time Minimum: 30 hours per week

Physical Requirements Ability to operate simple kitchen tools and food equipment

Must be able to position self to assemble and prepare merchandising displays.

Must be able to stand for extended periods of time (can be up to 100% of the time).Ability to lift and maneuver inventory; up to 50lbs.bnv
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