Escrow Officer Assistant

Overview

We are looking for an experienced Escrow Officer Assistant to support our fast‑growing escrow team. The ideal candidate must be able to open, process, fund and close an escrow, be able to work in a high‑pressure environment, have a positive attitude, and a high level of customer service. Individuals must be extremely fast at solving problems and have experience as an escrow officer assistant in the past.

• Depositing and handling escrow funds/documents
• Ordering title commitments, tax certificates, loan documents, and other necessary files
• Maintaining escrow documents and records
• Scheduling closings and preparing closing documents
• Informing customers of the current status of the closing process
• Providing excellent customer service to clients
• Ensuring compliance with all relevant laws and regulations
• Keeping a portfolio of clients and previous closings
• Provide clerical support to escrow officer during the opening
• Assist escrow officer by creating and editing correspondence and documents, maintaining files and records, and providing excellent customer service to clients
• Additional duties and responsibilities as assigned

• Proven experience as an Escrow Officer Assistant (4 years full‑time experience is a must)
• Experience using RBJ software is a plus
• Experience with accounting and billing is a plus
• Customer Service and Concierge experience is a must
• Ability to organize a daily workload by priorities
• Must be able to meet deadlines in a fast‑paced, quickly changing environment
• A proactive approach to problem‑solving with strong decision‑making skills
• Professional level verbal and written communication skills
• MUST be able to work with different personalities
• MUST be familiar with using Adobe Acrobat and the Microsoft Office Suite

Full‑time

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Monday to Friday 8:30 am – 5:30 pm

$24.00 – $29.00 per hour based on experience + benefits