Events Manager

Scope of the Job

This position will be responsible for managing and executing quality events, including client and partner liaison.

• Enter all leads into Tripleseat and create a booking or 'soft hold'. If date is unavailable, provide alternative dates or venue for the client.
• Book events, create contracts, BEO’s, send proposals, handle catering and other requirements as needed.
• Maintain, update and track event changes in Tripleseat.
• Schedule and payroll duties as required.
• Perform sales site visits with clients, including pre‑event walkthroughs, wedding rehearsals, day‑of wedding needs, and full wedding planning.
• Update internal meetings, including catering and setup, in the Event Booking System calendar.
• Generate weekly reports of upcoming events and their statuses to send to Operations teams and Head of Private Events.
• Work closely with the Operations team to ensure spaces are not double booked or event times do not overlap.
• Coordinate with other departments/vendors to communicate event needs (maintenance, AV, housekeeping, etc.).
• Work closely with third‑party vendors, schedule as needed, and obtain approval in writing from the Area General Manager or Head of Private Events before confirming any order that creates a financial obligation for the company.
• Create timelines, arrange rentals, florals, special requests; coordinate with all vendors, musicians, DJs, etc.; ensure proper contracting and insurance.
• Organize, store, and update event contracts, receipts and other pertinent documentation.
• Email receipts to clients after events and address any questions and/or concerns promptly.
• Maintain positive attentiveness to service, respond positively to guests’ needs, and ensure timely resolution of issues.
• Ensure client confidentiality at all times.
• Manage schedule to be at the appropriate property as per schedule.
• Perform other duties as assigned by supervisor.

• Proficient in Tripleseat software.
• Working knowledge of Outlook, Excel, Word, InDesign, Adobe software.
• Must have a flexible schedule including days, shifts, evenings, holidays, and weekends.
• Ability to multitask and work in a fast‑paced environment.
• Ability to understand and follow written and verbal instructions.
• Advanced communication, problem‑solving, and listening skills.
• Previous wedding planning experience and/or certification.

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast‑paced movements are required to move from one part of the club to others.
• Must be able to move, pull, carry, or lift at least 40 pounds.
• Occasionally kneel, bend, crouch and climb as required.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry‑level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K:
  Full‑time employees are eligible for full benefits;
  Medical, Dental & Vision as well as Retirement fund with a 2% match.
• Paid Time Off:
  Full‑time employees have sick days + vacation days.
• Career Development:
  Soho House can progress your career domestically or internationally as well as managerially or technically.
• Soho Impact:
  Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability.
• Learning & Development:
  An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic:
  Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training, and events. Available to all.
• Team Events:
  From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal:
  Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

In accordance with California law, the salary range for this role if filled within California is listed below. The actual compensation will be determined based on experience and other factors permitted by law.

$70,000—$75,000 USD