Passenger Experience Lead - Gates & Check-in
Job in
Palm Springs, Riverside County, California, 92292, USA
Listed on 2026-08-22
Listing for:
lliance Ground International
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Event Management & Planning, Airport Operations & Services -
Management
Event Management & Planning, Airport Operations & Services
Job Description & How to Apply Below
Alliance Ground International (AGI) is seeking a Passenger Service Supervisor to lead a team of Passenger Service Agents and Leads on shift, ensuring first‑class service while following safety and airline procedures. The role involves staff coordination, training, ticketing, baggage handling, and high‑level customer support at the gate and ticket counter.
Responsibilities include supervising the crew, handling escalations, monitoring safety procedures, and communicating with flight crews and
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