General Manager | Palihotel Palm Springs

Palisociety is a society of unique hotels and residences — Palihouse, Palihotel, Le Petit Pali, ARRIVE by Palisociety, and a growing collection of independently branded properties. Since our first hotel opened in Los Angeles in 2009, we've grown into a nationwide portfolio of neighborhood-centric hotels, restaurants, bars, and event spaces, earning recognition from Condé Nast Traveler, Travel + Leisure, The New York Times, and more.

We consider our employees our greatest asset: structured training from day one, consistent feedback, and a clear path for growth. We develop our leaders from within, because the strongest hospitality companies are the ones that grow their own.

Palihotel Palm Springs will bring the signature Palisociety point of view to the desert: design-driven, a little irreverent, and unmistakably warm. Our 116-room boutique hotel, perfectly situated in South Palm Canyon adjacent to downtown Palm Springs, blends high-style 1970s inspiration with playful, sun-washed colors, bold textures, and effortless elegance. At the heart of the hotel is a lively pool scene with an all-day café and laid-back poolside DJ vibes that encourage guests to drift seamlessly from slow mornings to energized afternoons.

The General Manager is the driving force behind Palihotel Palm Springs — leading Front Desk, Housekeeping, Engineering, and Overnight Operations as one cohesive team, while serving as the property's point of contact for our third-party Food & Beverage partner. You'll balance hands-on execution with financial oversight, driving profitability through disciplined expense management and a relentless focus on the guest experience.

• Ensure the hotel operates in line with Palisociety's community-driven, service-first approach, hiring, training, and coaching all team members to a consistent standard.

• Hold regular team meetings across departments (Front Desk, F&B, Sales & Marketing, Repairs & Maintenance) and meet regularly with the Regional Director of Operations on staffing and performance.

• Drive guest satisfaction — reviewing feedback, leading recovery efforts, and staying visible with guests to gather input and resolve concerns.

• Facilitate the monthly property Safety Committee and ensure full compliance with all safety, OSHA, and Local regulatory requirements.

• Maintain the property to the highest cleanliness, maintenance, design, and Eye for Detail standards, through regular inspections, walkthroughs and documented Preventative Maintenance protocols.

• Own the property's financial performance — managing checkbooks, labor standards, inventories, and cost reviews against budget, and partnering with the accounting department on monthly financial reporting and ownership relations.

• Oversee all Food & Beverage operations, ensuring quality, service standards, and profitability across the restaurant.

• Work with the Chef De Cuisine and Corporate F&B leadership on menu development, budgets, and team hiring and training.

• Partner with Sales & Marketing on RevPAR strategy

• Minimum 5 years of senior leadership experience in a hotel environment, preferably boutique or lifestyle.

• Excellent communication, organizational, and problem-solving skills; calm under pressure.

• Hands-on, roll-up-your-sleeves approach to leadership.

• Flexible schedule, including availability on weekends and holidays, as needed.

• Intermediate Microsoft Office skills; comfort adapting to new technology and systems.

• Ability to stand, walk, and perform physical duties throughout the day, including lifting up to 40 lbs.

• Competitive compensation package with medical, dental, vision, and life insurance, plus 401(k).

• Paid time off, holiday pay, and sick pay.

• Career advancement and professional development as we open new hotels and restaurants nationwide.

• Employee discounts across our entire portfolio (25 hotels and more to come!).