IT Support II: Help Desk & Mentorship
Job in
Palm Springs, Riverside County, California, 92292, USA
Listed on 2026-07-27
Listing for:
Transitions Group
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
COURSER is a partnership platform helping technology service companies grow. We seek an IT Support Services II to provide second-tier support, administrate IT systems, and mentor junior staff. You’ll troubleshoot across Windows, macOS, Linux, and mobile devices, while documenting processes and contributing to IT projects.
A strong service mindset and collaboration are essential. Ideal candidates have 3–5 years in IT support, a Bachelor's in CS/IT, and familiarity with Service Now/Jira/Zendesk,
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