Resident Services Coordinator

Position: RESIDENT SERVICES COORDINATOR
Department: CHOC Services

Location:

Monarch, 3130 N Indian Canyon Drive, Palm Springs, CA 92262

Reports To:

Director of Resident Services Status:
Part-time OnsiteFLSA Status:
Non-Exempt

Work Schedule:

Monday, Tuesday & Wednesday, 8:00 AM – 5:00 PM

Job Summary:

The Services Coordinator will coordinate services that benefit residents in affordable housing communities; this is a part-time position, 20 hours per week, with some schedule flexibility between Monday and Thursday. Part-time located in Coachella, CA.Responsibilities:

Implement supportive service programs and activities for the benefit of residents in an affordable housing community. Resident population focus: youth and families.

Facilitate and enhance adult & youth programs that focus on educational, health and wellness, economic wellness, and community enrichment.

Work collaboratively within a team to coordinate events and activities.

Conduct outreach to residents to motivate and encourage participation in supportive service programs.

Conduct outreach to community organizations and agencies to promote positive mutual community involvement and develop/cultivate partnerships for benefit of community.

Maintain a comprehensive list of community resources for resident referrals.

Conduct case management and resource/referral for residents in areas of employment, health, and mental health issues and financial counseling.

Prepare and maintain accurate written reports as requested by supervisor for regulatory agencies and funding sources on a timely basis.

Outreach, engagement and commitment to residents as an important part of the community team.

Developing, planning and evaluation of programs that foster a learning and growing environment for residents to increase self-sufficiency and goal achievement.

Promote resident leadership and work collaboratively to build and promote a sense of community.

Candidate Requirements:

Education:

Bachelor's degree in human services or related field.

CDL with reliable transportation to drive between locations (Required)

Experience:

Human Services

Experience:

2 years (Required)
Two years’ experience in supporting low-income youth and families through community-building efforts.

Skills:

Fluency in both English and Spanish required.

Demonstrate ability to independently plan and organize activities, with minimal supervision

Demonstrate ability to supervise others.

Demonstrate knowledge of community resources and services for residents.

Able to use a personal computer, including word processing and spreadsheet software.

Able to work cooperatively as a member of a housing team (with resident services and property management) and accept supervision and training.

Possess a valid California Driving License, a good driving record and a vehicle with a current registration and insurance.

Available for occasional evening and weekend meetings and special events with residents as needed.

Working Conditions Work is performed primarily at program sites and community spaces within housing communities.

May require occasional local travel between sites.

Will occasionally be required to work outdoors during events or community activities.

Exposure to noise typical in group settings involving children or youth.

Must be comfortable working in multicultural and socioeconomically diverse environments.

Physical Requirements Must be able to lift and carry up to 25 pounds of supplies or equipment.

Frequent walking, standing, bending, and reaching during program set-up, facilitation, and clean-up.

Ability to sit for extended periods while assisting with homework or administrative tasks.

Visual and auditory ability to respond to critical incidents and to interact with program participants.
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