Outreach Case Manager, San Bernadino County

Outreach Case Manager, San Bernadino County

Job Category: Programming

Requisition Number: OUTRE
001744

• Full-Time
• On-site

Showing 1 location

Riverside County
Palm Springs, CA 92262, USA

• Travel Required :
  Yes

Position Overview:

The Case Manager delivers assistance crucial to enhancing/improving a client’s standard of living, emotional health, physical health, spiritual health, and community health. The Case Manager strives to remove barriers that are impeding upon a person’s level of self-sufficiency, including financial challenges, mental health and medical issues, basic need insecurity, and lack of support system/community.

The position is primarily case management for the homeless population in the San Bernadino County. The case manager will start off each morning in Palm Springs picking up a company vehicle and sometimes traveling 1-2 hours to pick up clients and guide the client through mainstream benefits. This position requires traveling 80-90 % of the time with only about 10% of office work.

Responsibilities:

• This position spends 80 – 90% of the time in the field working in the Coachella Valley area
• Assess displaced client and family needs out in the field
• Develop comprehensive care plans for families to become self-sufficient
• Coordinates needed services
• Develop links with a continuum of services and agendas
• Maintains up-to-date client records
• Provides crisis and/or short-term counseling
• Provides information and referral to community and staff
• Engages in outreach activities
• Ensure compliance with all Department of Housing and Urban Development policies
• Assist in the relocation of clients as needed
• Assist in food distribution as needed

Skills/Experience/Abilities That Are a Must-Have:

• 2+ years’ experience providing case management services preferred
• Baccalaureate level of conceptual thinking, organization and expression obtained by a degree in Sociology/Psychology/ or other related field or equivalent work experience
• Must have a valid CA driver's license, insurance, a reliable personal vehicle, and a willingness to travel off-site
• This job requires 80 – 90% travel around Inland Empire
• Ability to pass a pre-employment drug test
• Knowledge of and experience with motivational interviewing preferred
• Strong crisis intervention and honed assessment skills, including high risk issues
• Extensive knowledge of Inland Empire community resources
• Ability to work independently as well as in a team
• Capacity to form professional relationships with clients and maintain appropriate boundaries
• Ability to apply common sense and critical thinking to carry out instructions and make decisions within scope of authority
• Good to excellent spelling, grammar and written communication skills
• Excellent telephone and oral communication skills
• Ability to read and interpret documents such as memos, general clerical documents, project and grant reports, safety rules, instruction booklets and manuals
• Ability to write well (e.g., memos, reports, e-mails, agendas, minutes)
• Ability to analyze data
• Ability to deal with problems involving several variables
• Proficiency in Word, Excel and Outlook
• Ability to write clear concise e-mails

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. As a routine part of work, employees will generally be required to use their hands to manipulate, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; and talk and hear.

Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The table on the next page provides additional details of certain physical demands of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without…