Family Services Advocate

Salary: $3,658.44 - $4,446.83 Monthly
Location : 37230 37th Street East, Palmdale, CA
Job Type: 12-month
Job Number: 25/26-06/01
Division: Early Childhood Education
Opening Date: 06/01/2026
Closing Date: 6/22/2026 4:00 PM Pacific

Summary
THIS RECRUITMENT IS TO ESTABLISH AN ELIGIBILITY LIST OF CANDIDATES
WHO HAVE QUALIFIED THROUGH COMPETITIVE EXAMINATION.
THE LIST WILL BE USED TO FILL FUTURE VACANCIES.

DEFINITION
To assist in recruitment, eligibility, and enrollment of eligible children for Early Childhood Education (ECE) programs; assist families in addressing their needs to improve family conditions and quality of life; facilitate the maximum use of community services and resources; assist in the implementation of applicable standards and regulations, Adult Care Food Program (CACFP), Title IV, and Title XXII.

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision under the direction of the Director of Early Childhood Education or designee.
Representative Duties

Duties may include, but are not limited to, the following:

Recruitment, eligibility, enrollment and case management of Early Childhood Education families.

Participate in the annual community assessment process by distributing surveys to participating families; attend community meetings/events and participate in the analysis of community needs which can include evening and/or weekend meetings/events.

Identify and recruit ECE families; schedule and complete eligibility and enrollment documents with potential families to certify qualification; maintain waitlist for program enrollment; participate in Eligibility Recruitment Selection Enrollment Attendance (ERSEA) Team work groups to determine the annual eligibility criteria for the program.

Collaborate with families to complete and assess progress with family assessment and individual/family partnership agreement to empower families through the identification of individual/family strengths and needs to aide in setting realistic individual, family, and/or school readiness goals.

Follow-up on services and manage a caseload of families to assure delivery of services are completed in a timely manner and family needs are being met.

Identify and recruit ECE families, including children with disabilities.

Complete eligibility process and enrollments.

Collaborate and establish effective communication with all ECE program areas to ensure services are being provided and implemented.

Participate, prepare and present in Case Management and Multidisciplinary Team meetings.

Encourage families to attend parent orientation and participate in program governance by attending meetings and other parent activities, serving on the Policy Council, and assisting teaching staff with committees/workshops.

Develop annual recruitment plans for assigned recruitment and enrollment area.

Work closely with program staff to determine center or program option vacancies as a result of children withdrawing, transferring or transitioning from the program, and fill the vacancies.

Document all recruitment efforts in logs retained in centralized binders.

Review all applications in data entry system for potential applicants.

Complete enrollment documentation of selected families including enrollment application, immunization information, disabilities, mental health, health and nutrition forms, service area checklist, emergency cards, and other documents deemed necessary by the agency; enter and scan enrollment information into a data entry system.

Work as a Substitute ECE Teacher Assistant, as needed.

Maintain confidentiality regarding student files and personal matters.

Perform a wide variety of general clerical work including typing, filing, and data entry; maintain accurate and detailed records; submit reports according to program deadlines; respond to inquiries regarding ECE programs; operate a variety of standard office machines.

Provide comprehensive service area and community referrals, as needed.

Act as liaison between ECE and elementary school districts.

Collaborate with Program Director and Leadership Team Facilitators to ensure program needs are met.

Collaborate with ERSEA Committee to prepare and update annual ERSEA written plans consistent with applicable standards for Head Start.

Conduct home visits to follow up on progress or to make contacts when other means of communication/contact are lacking.

Transport families in ECE vehicle to program meetings and community service agencies for professional assistance, when necessary.

Participate in annual Self-Assessment of ECE programs.

Attend and support staff and parent workshops, and other meetings as required.

Assist in other areas at times of reduced office staff or peak periods.

Perform related duties as assigned.

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Job Description
Minimum Qualifications

Experience:
Some general clerical experience is desirable, preferably in a school district or Early Childhood Education/Head Start program.

Education:

• Graduation from high school or GED equivalent or higher.
• Successful completion of twelve (12)…