Technician I​/II

The full salary range for this position is as follows:
Technician I - $29.47 to $37,61 / Technician II - $32.48 to $41.48. Expected hiring range is as follows:
Technician I - $29.47 to $32.48 Technician II - $32.48 to $35.82.

Performs responsible journey level paraprofessional, technical, and administrative work in their respective assigned area of responsibility including, but not limited to, drafting, filing and retrieval of information. Provides administrative assistance, information, and directions to public inquiries. Ensure multiple tasks occur on schedule; perform a variety of technical tasks relative to assigned areas of responsibility.

This entry level class of the series is distinguished from level II by routine and repetitive duties performed according to established procedures. Incumbents are closely supervised in their initial assignments. As they gain experience, incumbents will work more independently in routine work.

Working under general supervision, the position is the journey level in the series. Employees at this level require specific experience and less supervision and review to complete assignments. Positions are flexibly staffed and are normally filled by advancement from the lower level, or if filled from the outside, require prior related experience.

• Build and maintain positive working relationships with co‑workers, other City employees, and the public using principles of good customer service.
• Provide information in person or by telephone where judgment, common knowledge, and interpretation of departmental and City policies and regulations are necessary; provide customer and public assistance.
• Assist peers with their daily operational responsibilities.
• Research, compile, and prepare documents and reports; complete special projects related to department.
• Assist in the preparation of a variety of agenda reports and resolutions.
• Maintain records and files of various programs and projects including budgets and reports.
• Prepare visual presentations and reports.
• Write and implement procedural manuals by interpreting the federal and state regulations and policies for various funding sources.
• Compose correspondence and other public information documents for the department.
• Assist in tracking or reconciling expenditures; maintain logs and inventories, ledgers and statistical records as assigned.
• Perform related duties as assigned.

• Conduct initial and periodic interviews with a variety of housing clients; determine initial and on-going eligibility for rental subsidies and other affordable housing programs, including purchase, rental assistance, mortgage assistance, and/or rehabilitation of existing properties; and conduct briefing sessions for qualified applicants.
• Visit and inspect properties for compliance with agreements and to resolve neighborhood issues; conduct initial and periodic inspections; and mediate disagreements between property owners and contractors regarding contract terms and change orders.
• Write and implement procedural manuals by interpreting the federal and state regulations and policies for various funding sources.
• Process payment requests, monitor contracts, and oversee work completion and change orders relative to completion and expenditures; and process escrow, title and loan documents related to various City housing programs. Perform notarial acts when required.
• Prepare and process a variety of legal documents related to housing programs, prepare legal advertising, and ensure the posting of required notices.
• Respond to inquiries and explain housing programs, rules and regulations via telephone, e‑mail or in person.
• Assist and monitor compliance of housing program participants, affordable housing, and density bonus agreements.

Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Experience:

Three to six years of increasingly responsible full‑time…