Emergency Services Dispatcher 1 PCN 121716

Job Title

The recruitment is exempt from the hiring freeze (Administrative Order 358) Classification Study Notice This position is currently undergoing review as a part of the Emergency Services Dispatcher/Emergency Service Supervisor job class study and therefore both the title and the pay range assigned may be subject to change upon the completion of the study.

This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.

To provide support for the Palmer Judicial Services Unit of the Department of Public Safety by dispatching Court Service Officers via radio, to calls for service while answering routine and emergency phone calls and providing the day to day support needs of the Control Room.

The Alaska State Troopers' mission is to preserve the peace, enforce the law, prevent and detect crimes, and protect life and property. As a member of the Alaska State Troopers, you will be instrumental in ensuring this mission is met by providing direct support for the Anchorage Judicial Services Unit and its Court Services Officers.

As a member of one of the most unique law enforcement agencies in the nation, you will be part of a team that embraces the core values of loyalty, integrity, courage, compassion, leadership and accountability. In this busy office, you will work with a phenomenal team of professionals, both civilian and commissioned.

In addition to working in a valued and meaningful position, this State of Alaska Emergency Services Dispatcher I receives competitive health and retirement benefits, paid personal leave with generous leave accrual, and twelve (12) paid holidays.

The Palmer Judicial Services Unit is located in the Palmer Courthouse. The daily work environment consists of a friendly team of like-minded civilian and commissioned staff dedicated to the Alaska State Trooper's mission.

The Palmer Judicial Services Unit is looking for an individual who is a self starter and works well individually, as well as a team. The ideal candidate will demonstrate proficiency in the following areas of knowledge, skill, and abilities:

• Intermediate knowledge of computer-based workstations including the Microsoft Office suite of products including MS Word, Excel, and Outlook
• Possesses a positive attitude and has experience establishing productive working relationships with team members.
• Applicants with the ability to produce consistently high-quality work in an environment with numerous interruptions and rapidly shifting priorities
• Applicants with the ability to work with confidential and sensitive information
• Applicants with exceptional critical thinking skills
• Strong verbal and written communication skills that clearly and concisely communicate the message to be conveyed to a broad spectrum of audiences.
• Ability to organize, set priorities, plan, and direct workflow and procedures for assigning work for Court Services Officers.
• Experience comprehending and interpreting written material and applying rules and instructions.

The Department of Public Safety strives to preserve the peace, enforce the law, prevent and detect crime, and protect life and property. All positions support or carry out the Department's mission. If our mission interests you and this position embodies your strengths, please consider joining our team. More information about the Department of Public Safety can be found on our website: (Use the "Apply for this Job" box below).

Special

Note:

Valid Driver's License desired

Two years of work experience. This experience must include six months of experience that entails clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs AND The ability to type at a net speed of 30 words per minute with no more than three errors per minute OR Any combination of education from an accredited college (three semester hours or four quarter hours equal one month of experience), vocational education (150 hours equal one month of experience), and/or work experience may substitute for up to 18 months of non-specific work experience.

Special

Note:

Specific positions in this job class may require incumbents to be Emergency Medical Certified, Emergency Police Certified, or Emergency Fire Dispatch Certified. Shift work may be required. A background investigation will be required upon initial employment. This job class requires individuals to multitask and maintain emotional control and composure to work effectively during emergencies, crisis situations, and/or extremely stressful conditions.

Cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and…