Medical Biller

Company Description

Bridges Counseling Connection is a psychological, psychiatric, and primary care practice dedicated to setting a new standard for accessible, high-quality mental health care for families in Anchorage and beyond. The organization offers a comprehensive range of services, including medication management, on-site testing, and access to licensed counselors and psychiatrists. Team members focus on listening carefully to client needs and delivering compassionate, person-centered care.

Bridges emphasizes professionalism, measurable outcomes, and an exceptional experience, striving to ensure clients feel supported from their first visit.

The Medical Biller is responsible for managing the full billing cycle for mental health and primary care services, including charge entry, claim submission, payment posting, and follow-up on unpaid or denied claims. Day‑to‑day tasks include verifying patient insurance coverage, ensuring accurate use of billing codes, resolving billing discrepancies, and communicating with insurance companies, Medicare, and internal clinical staff. The role involves maintaining detailed billing records, monitoring accounts receivable, and assisting patients with billing questions in a professional and empathetic manner.

This is a full‑time, based in Alaska, United States, an on‑site work in Anchorage.

• Strong understanding of medical terminology and familiarity with mental health and primary care services.
• Proficiency with ICD‑10 coding and general medical billing practices.
• Knowledge of commercial insurance processes, including eligibility verification, prior authorization, and claims submission.
• Experience working with Medicare billing requirements and regulations.
• Ability to analyze and resolve claim denials, appeals, and underpayments.
• Previous experience in medical billing or healthcare revenue cycle, preferably in a behavioral health or outpatient setting.
• Comfort using electronic health records (EHR) and billing software; strong data entry accuracy and attention to detail.
• Effective written and verbal communication skills and the ability to interact respectfully with diverse patients and staff.
• Strong organizational skills, time management, and the ability to manage multiple accounts and deadlines.
• High school diploma or equivalent required; additional coursework or certification in medical billing and coding is preferred.