IT System Administrator

Position Location

This position will be located onsite in Palmer, Alaska.

Responsible for all aspects of the Center’s Management Information Systems including:

• Distributing voice, data, and video technology to all staff and students.
• Handling user access, system analysis, technical assistance, system troubleshooting, staff training, operation systems and network environments.
• Facilitating usage of staff workstations, computer labs and classroom workstations for instructional technology while supporting the Center’s goals.

Compensation and benefits:

• Pay: $55,000.00-$60,000/year DOE
• Hours worked:
  Mon-Fri; 8am-5pm
• Retirement Plan:
  Eligible to participate in company 401(k) with company matching after 1 year
• Vacation:
  Minimum of ten days per year. Actual days based upon Service Date
• Sick Time:
  Ten days per year
• Holidays: 12 paid holidays per year

Essential

Job Duties:

• Analyze the Center and user needs and make recommendations for purchase of personal computers.
• Order all replacement parts and devices and perform all installations following standard configuration procedures.
• Analyze and recommend upgrades on PC software and hardware to meet the Center needs and goals.
• Analyze the Center and user needs and make recommendations for server software and hardware purchases.
• Establish and maintain standards for software configurations on the server.
• Establish and maintain standards for all computers and software to meet the Center’s needs.
• Set up and configure all PCs at each location maintaining configuration standards across the Center.
• Install and configure all peripheral devices such as printers, CD ROM drives, network cards, scanners, and any other devices attached to the PC.
• Install; configure all peripheral devices such as printers, network cards, and other devices connected to the network or network server.
• Troubleshoot all hardware and software problems and perform preventative maintenance.
• Provide help desk and troubleshooting assistance to staff and students on all software and hardware.
• Troubleshoot network connections to PCs through server, hubs, and terminations.
• Assure user accessibility to the LAN and WAN networks.
• Setup and configure network servers.
• Develop and maintain safety and security procedures for network systems.
• Insure integrity of user and system files by performing daily backup.
• Act as Center’s primary point of contact on all MIS matters with Job Corps Technical Assistance Center (JCDC).

Mandatory:

• One (1) year experience in a customer IT technical support and/or help desk environment.
• Successfully pass background check and drug test required on the contract.
• Current, valid driver’s license and an acceptable driving record.

Preferred:

• Bachelor’s degree in computer science or related field

• Work is performed primarily in an office setting.
• The noise level in the work environment is usually moderately quiet. Have a high level of social contact.
• Work closely with students and other office staff.
• Communicate with people daily by telephone, e-mail, and in person.
• Are occasionally placed in conflict situations in which others may become rude or unpleasant.
• Work as part of a team.

• This position requires the employee to be able to frequently required to sit, stand, walk and talk or hear.
• The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
• Work somewhat close to other people, such as when sharing office space.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

Chugach Government Solutions is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.

Chugach will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. If you have a disability and would like to request an accommodation to apply for a position with Chugach Government Solutions, please email

Chugach Government Solutions supports pay transparency and is committed to equitable and competitive compensation practices. Compensation for this role will be determined based on factors including job responsibilities, experience, skills, internal equity, geographic location, and applicable contract requirements. Where required by law, compensation ranges will be provided to candidates during the hiring process.