Regional Security Officer Job Palmer area,Alaska USA,Security

We are a 68-bed community hospital in Palmer, Massachusetts. We provide access to the world‑class doctors, treatments, diagnostics, and technology of the Baystate Health network. Our team members, including skilled, compassionate nurses and medical support staff members, provide advanced and compassionate care.

Schedule:
Full‑time, 40 hours. Evening shift: 3:00pm – 11:30pm. Rotating weekend and holiday coverage. Location:
Baystate Wing Hospital, Palmer, MA. On‑site parking available.

The Advantages of Working With Baystate

Excellent compensation
High‑quality, low‑cost medical, dental and vision insurance
Generous PTO – up to 25 days in the first year, with scheduled earned increases
Sign‑on bonus (for external hires only, unless otherwise specified)
Continuing education support and reimbursement
First‑time home buyers financial packages
Farm share memberships
403(b) retirement company match & annual company contribution increase based on years of service
Free money coach advice from a certified professional
Well‑being programs that include mental, physical, and financial health
Pet, home, auto and personal insurance
Life insurance
Reimbursement for wellbeing activities (gym membership, personal trainer, massage, etc.)

Job Responsibilities

Patrol facility and grounds or maintain fixed post coverage, inspecting for security, health, and safety hazards, unauthorized persons, and unsecured doors and windows; take corrective action as necessary.

Respond to calls for service, alarms, and emergency code activation; render aid, traffic/pedestrian control, and clinician assistance such as de‑escalating emotionally distressed persons.

Report any unusual occurrences, property damage, thefts, and suspicious activities; prepare specific reports and interact with staff to communicate crime prevention and security awareness.

Enforce the access control program, issue visitor badges, explain access denials, identify persons without identification, secure doors, and complete unsecured door reports.

Focus on protection, safeguarding, security, and customer service needs of patients, visitors, and employees.

Respond to codes and other emergencies immediately; operate fire equipment, follow emergency response plans, and assist in setting up the emergency operations center.

Assist in traffic control, keep fire lanes clear, provide directions to visitors, and perform traffic control for helicopter landings.

Handle disruptive situations, employ crisis intervention techniques, and use effective de‑escalation techniques.

Provide escorts as directed by the security supervisor.

Conduct preliminary investigations by collecting required information at incident scenes and rendering timely reports.

Perform special assignments, including controlling patient movements, providing support to clinics or offices, and providing security for special events.

Demonstrate and model principles of service excellence in support of the patient/employee experience.

Complete incident reports objectively and submit them before departing the shift.

Operate the m to create and re‑print s and provide access to the Premisys System.

Swipe card access readers during building rounds.

Demonstrate professionalism in directing employees, staff, visitors, and patients.

Minimum Qualifications

High school diploma or equivalent.
Active U.S. driver’s license.

Preferred Experience

3–6 months of military, police, fire, corrections, behavioral health, or healthcare security experience.
Associate or bachelor’s degree in a related field may be considered in lieu of experience.

Skills and Competencies

Proficient in Microsoft Word and report writing.
Strong customer service and communication skills.
Ability to utilize computer systems to document work activity.

Education

GED or HiSET (required).

Certifications

Driver’s license – Other Other
International Association Healthcare Safety and Security Basic Officer Certification – I.A.H.S.S.

Compensation

The compensation range(s) represent base salaries for all positions at a given grade across the health system. Starting salaries are typically in the lower part of the range.

Minimum: $19.29
Midpoint: $22.16
Maximum: $25.87

Equal Employment Opportunity

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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