Nurse Manager – Med Surg, Telemetry & IMC

Nurse Manager – Med Surg, Telemetry & IMC

Baystate Health is seeking an experienced Nurse Manager to join our Med Surg, Telemetry & IMC team at Baystate Wing Hospital in Palmer, Massachusetts. Our Med Surg, Telemetry & IMC team provides high-quality care to diverse medical-surgical, telemetry, and intermediate care patient populations, working closely with physicians, nursing leadership, and interdisciplinary teams to deliver safe, compassionate, patient-centered care.

The Nurse Manager role offers the opportunity to provide clinical and operational leadership across multiple patient care areas while supporting staff development, engagement, and retention in a close-knit, community-focused hospital environment.

Wing Hospital is a beautifully renovated 74-bed community hospital serving the Palmer, MA region. As part of Baystate Health, Wing combines advanced technology, high-quality patient care, and meaningful nursing careers while maintaining a close-knit, community-focused environment.

• Provide leadership and oversight for nursing staff across Med Surg, Telemetry, and IMC units.
• Manage clinical, operational, and administrative functions of assigned departments.
• Promote patient safety, quality outcomes, evidence-based practice, and regulatory compliance.
• Lead performance improvement, quality, and patient safety initiatives.
• Support staff orientation, education, competency assessment, and professional development.
• Partner with physicians, nursing leadership, and interdisciplinary teams to coordinate care and improve patient throughput.
• Manage staffing, scheduling, hiring, onboarding, coaching, and performance management.
• Oversee departmental metrics including quality, utilization, productivity, and budgeting.

• Job Type: Full-Time
• Shift: Days
• Hours:
  
  Business hours
• Other Scheduling Requirements:
  Occasional availability outside of regularly scheduled hours may be required to support staffing needs, address urgent clinical or operational issues, and provide leadership support to the department.

At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.

Depending on eligibility, benefits may include:

• Competitive Pay & Benefits:
  Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training:
  Tuition assistance, CEUs, and professional development opportunities.
• Career Growth:
  Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities:
  Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement:
  Retirement savings and employer match.
• Paid Time Off:
  Generous PTO for eligible employees.
• Additional Benefits:
  Wellbeing reimbursement for eligible gym memberships, fitness equipment, massage, and other wellness expenses. Additional insurance options may include pet, home, and auto insurance. First-time homebuyer program may also be available.

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice.

Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve.

• Registered Nurse (RN) licensure in Massachusetts required.
• Bachelor of Science in Nursing (BSN) required.

• Prior nursing leadership or management experience.
• Experience in Medical-Surgical, Telemetry, Intermediate Care, or similar acute-care settings.
• Strong communication, collaboration, coaching, and team leadership skills.

You Belong at Baystate.

Education:

Bachelors Degree in Nursing (Required)

Certifications:

Acute & Critical Care Nurse – American…