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Regional Security Officer

Job in Palmer, Hampden County, Massachusetts, 01069, USA
Listing for: Baystate Health
Part Time position
Listed on 2026-07-17
Job specializations:
  • Security
    Security Officer, Site Security
Job Description & How to Apply Below

Baystate Wing Hospital Security Officer

We are a 68-bed community hospital in Palmer, Massachusetts. We provide access to the world-class doctors, treatments, diagnostics, and technology of the Baystate Health network. Our team members, including skilled, compassionate nurses and medical support staff members, provide advanced and compassionate care.

Schedule:

  • Part time 16 hours (benefit eligible)
  • Night shift: 11:00pm - 7:30am
  • Rotating weekend and holiday coverage

Location:

  • Baystate Wing Hospital
  • Palmer, MA
  • On-site parking

The Advantages of Working with Baystate!

  • Excellent compensation
  • High-quality, low-cost medical, dental and vision insurance
  • Generous PTO – up to 25 days in the first year, with scheduled earned increases
  • Sign on bonus (Sign on Bonuses are paid to external hires only; not applicable for internal or company transfers, unless otherwise specified. Former employees are eligible after 1 year post separation from Baystate Health)
  • Continuing education support and reimbursement
  • First Time Home Buyers Financial Packages
  • Farm Share Memberships
  • 403b retirement company match & annual company contribution increase based on years of service.
  • Free money coach advice from a certified professional
  • Wellbeing programs that include but are not limited to mental, physical, and financial health.
  • Pet, home, auto and personal insurance
  • Life insurance
  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
Job Responsibilities:

1) Patrols facility and grounds or maintains fixed post coverage, inspecting security, health, and safety hazards, unauthorized persons, and unsecured doors and windows, making notifications, or taking corrective actions as necessary. Responds to calls for service, alarms, and emergency code activation, rendering aid, traffic/pedestrian control, and clinician assistance, such as de-escalating emotionally distressed persons who may pose a safety risk to themselves or others.

Report any unusual occurrences, property damage, thefts, and all suspicious activities. Prepares reports specific to the problem noted. Interacts with staff by communicating crime prevention and security awareness information

2) Enforces the access control program.

3) Focus on the protection, safeguarding, security, and customer service needs of patients, visitors, and employees, as well as their possessions and medical center property, in a manner that maintains the highest quality of safety and service to the BH Community.

4) Responds to codes and other emergencies immediately as directed by the supervisor. Operates fire equipment following department procedures. Has a working knowledge of emergency response plans and assists the supervisor and Emergency Management Director in setting up the emergency operations center (EOC). They will also notify the Police when appropriate.

5) Assists in traffic control.

6) Handles disruptive situations.

7) Provide escorts as directed by security supervisor. Ensure safe escort to employees and visitors within and when leaving the institution as requested.

8) Conducts preliminary investigations.

9) Performs special assignments.

10) Provides escorts. Ensures timely and safe escort to employees and others within the medical facility for Behavioral Patients and Criminal Traumas or others as requested by care team. Performs patient watches in Emergency Department and on inpatient units on occasion and upon request.

11) Baystate Noble Hospital May be assigned to watch patients in the Emergency Department in the absence of BRT. All regions may assist inpatient units on occasion and upon request in the event of physically aggressive patients.

12) Demonstrates and models principles of service excellence in support of the patient /employee experience

13) Completes all incident reports objectively, writes in a clear and legible style, and submits all incident reports and accompanying documentation to the Supervisor before departing at the end of their shift

14) Photo m—has working knowledge of the m to create and reprint s and provide access to the Premisys System.

15) When on building rounds, officers will be required…

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