Regional Security Officer

Baystate Security Officer

We are a 68-bed community hospital in Palmer, Massachusetts. We provide access to the world-class doctors, treatments, diagnostics, and technology of the Baystate Health network. Our team members, including skilled, compassionate nurses and medical support staff members, provide advanced and compassionate care.

Schedule:

• Full time 40 hours
• Evening shift: 3:00pm - 11:30pm
• Rotating weekend and holiday coverage

Location:

• Baystate Wing Hospital
• Palmer, MA
• On-site parking

The Advantages of Working with Baystate!

• Excellent compensation
• High-quality, low-cost medical, dental and vision insurance
• Generous PTO – up to 25 days in the first year, with scheduled earned increases
• Sign on bonus (Sign on bonuses are paid to external hires only; not applicable for internal or company transfers, unless otherwise specified. Former employees are eligible after 1 year post separation from Baystate Health)
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service.
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health.
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

Summary:

Under the direction of the security supervisor, protects the life and property of all persons on Baystate Health property. Ensures consistent and safe service delivery throughout the medical center/hospital. Patrols hospital buildings and grounds and acts to deter loss of institution, employees, patients, and visitors by preventing illegal entry by unauthorized individuals. Monitors surveillance cameras and reports any suspicious activities. Enforces the access control program.

Examine doors and windows to ensure they are secure and check and maintain hospital vehicles' security. Monitors fire, security, and infant security protection systems as applicable. The officer is responsible for responding to all calls for assistance and responding to emergency codes. Ability to make decisions guided by general instruction and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.

Provides escorts for patients, visitors, employees, and students.

Assists in traffic control for fire and other emergent situations. Handles disruptive situations. Conducts preliminary investigations. Performs special assignments as assigned by the Security Supervisor

Job Responsibilities:

1) Patrols facility and grounds or maintains fixed post coverage, inspecting security, health, and safety hazards, unauthorized persons, and unsecured doors and windows, making notifications, or taking corrective actions as necessary. Responds to calls for service, alarms, and emergency code activation, rendering aid, traffic/pedestrian control, and clinician assistance, such as de-escalating emotionally distressed persons who may pose a safety risk to themselves or others.

Report any unusual occurrences, property damage, thefts, and all suspicious activities. Prepares reports specific to the problem noted. Interacts with staff by communicating crime prevention and security awareness information

2) Enforces the access control program.

3) Focus on the protection, safeguarding, security, and customer service needs of patients, visitors, and employees, as well as their possessions and medical center property, in a manner that maintains the highest quality of safety and service to the BH Community.

4) Responds to codes and other emergencies immediately as directed by the supervisor. Operates fire equipment following department procedures. Has a working knowledge of emergency response plans and assists the supervisor and Emergency Management Director in setting up the emergency operations center (EOC). They will also notify the Police when appropriate.

5) Assists in traffic control.

6) Handles disruptive situations.

7) Provide escorts as directed by security supervisor. Ensure safe escort to employees and visitors within and when leaving the institution as requested.

8) Conducts preliminary investigations.

9) Performs special assignments.

10) Provides escorts. Ensures timely and safe escort to employees and others within the medical facility for Behavioral Patients and Criminal Traumas or others as requested by care team. Performs patient watches in Emergency Department and on inpatient units on occasion and upon request.

11) Baystate Noble Hospital May be assigned to watch patients in the Emergency Department in the absence of BRT. All regions may assist inpatient units on occasion and upon request in the event of physically aggressive patients.

12) Demonstrates and models principles of service excellence in support of the patient/employee experience

13)…