Event Support Specialist

Job Title: Event Support Specialist

Employment Type: Full Time, 40 hours/week

Reports to: Vice President of Life Surge Events

FLSA Status:
Exempt

Who We Are

Surge

U is a mission-driven parent company overseeing a family of brands, including Life Surge, focused on faith-based business education and empowerment. One of the fastest-growing organizations in the country, Life Surge/Surge

U exists to inspire, train, and equip people to build their personal impact in ways that glorify God. By producing 30+ annual events and providing financial education to thousands around the nation, we do just that.

We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives. Our culture is one where we celebrate each other, individually and as a team. We look to acknowledge and reward our star performers. Let your light shine in our company!

Opportunity

The Event Support Specialist serves as a key support role within the Event Operations team, helping drive seamless coordination across event logistics, travel, contractor onboarding, staffing support, communications, budgeting support, and vendor coordination. This role is highly collaborative and requires exceptional organization, responsiveness, and the ability to manage multiple priorities in a fast-paced live event environment.

Responsibilities

• Serve as a key operational support resource for the Events team, assisting with administrative coordination, logistics, communication, and execution support.
• Support onboarding and documentation workflows for contractors and event personnel.
• Coordinate contractor communications, scheduling support, and availability tracking.
• Assist with travel logistics including flights, hotels reservations, rental vehicles, and itinerary coordination.
• Maintain event staffing records, onboarding materials, and operational trackers.
• Support communication between contractors, vendors, and internal departments to ensure compliance with company policies and procedures.
• Coordinate temporary staffing support and event labor communication as needed.
• Assist with staffing logistics, scheduling, and event-day operational support.
• Communicate event expectations, arrival instructions, and operational updates to staffing partners and crew members.
• Support event leadership with staffing coordination and administrativelogisticsbefore, during, and after events.
• Assist with hotel research, rooming lists, and travel coordination for staff and contractors.
• Coordinate communication with hotel partners regarding arrivals, logistics, parking, and operational needs.
• Support travel budgeting, expense tracking, and invoice reconciliation processes.
• Assist with expense processing, invoice tracking, and budget documentation for events and operational activities.
• Maintain accurate records within company systems and support vendor setup/payment workflows.
• Support reporting, document management, and operational tracking across multiple events and departments.

Qualifications

• High school diploma required.
• A minimum of one to three years of related experience required.
• Excellent verbal and written communication skills.
• Strong organizational and operational coordination skills.
• Ability to manage multiple projects andshiftingpriorities simultaneously.
• Strong communication and follow-through in fast-paced environments.
• Experience supporting live events, travel coordination, staffing logistics, or operations preferred.
• Proficiency in Microsoft Office Suite and operational platforms such as SharePoint, Asana, Concur, Coupa,Master Touror similar systems preferred.

Job Benefits

• Health, Dental, Vision, Life, Holiday and Paid Time Off.
• Non-corporate, casual, entrepreneurial, comfortable, fun, and proactive work environment.
• High-level performers, disciplined, and self-motivated people will do VERY WELL in this environment.

Life Surge/Surge

U is an Equal Opportunity Employer. We value diversity and seek to empower each individual while supporting the many perspectives, skills, and experiences within our workforce. All employment is decided based on qualifications, merit, and business needs.