Annual Giving Operations Manager

Position Title:

Annual Giving Operations Manager Position Type:

Regular Hiring Range:$37.31 - $44.79 per hour. Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Pay Frequency:

HourlyOVERVIEWUniversity Relations builds Santa Clara University’s excellence and character by strengthening relations with alumni, parents, and friends of the University, raising public awareness, and increasing private philanthropy. The development division has been recognized with the CASE Educational Fundraising Award, an honor given each year to superior fundraising programs at educational institutions across the country.

A. PRIMARY PURPOSE OF POSITION The Annual Giving Team within University Relations seeks an outstanding candidate for the position of Annual Giving Operations Manager. This position reports to the Executive Director of Annual Giving and ensures that the Reunion Giving, Direct Appeals, Digital Engagement,of and Student Digital Engagement teams and the Executive Director receive the highest level of operational and strategic support, enabling them to maintain an outward focus on building relationships and securing gifts.

The diversity of the workload requires leadership, flexibility, efficiency, attention to detail, and the ability to prioritize tasks and meet deadlines for a wide variety of assignments. This position also requires tact, diplomacy, and confidentiality in dealing with members of the University community and the University's donors.

B.

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Annual Giving Operations, Administrative & Strategic Support Provide advanced and diversified management of the day-to-day operations of the Annual Giving team, ensuring efficiency and effectiveness, and optimizing the use of available resources.

Staff meetings and professional development meetings, assist with planning content, oversee the logistics, secure speakers, materials preparation, and follow-up.

Ensure accuracy of development reporting, gift tracking, and metric reports in coordination with Class Giving Officers, Digital Engagement Officers, and Director of Annual Giving Strategies.

Prepare, submit and reconcile expenses for all Annual Giving team members in Work Day, according to University policies and procedures.

Proactively assist with on-boarding of new employees for the Annual Giving team

Lead team building and employee recognition activities for the team members.

Complex calendar management including scheduling and logistics of meetings and events;
Independently prioritize calendar activity requests and effectively coordinate with a range of individuals; and provide relevant information and materials in advance of meetings.

Using the University’s Blackbaud CRM database (CLARA) and other tools, produce and analyze prospect data. Provide analysis for the Annual Giving team and prepare special reports for ED as needed.

Conduct or request prospect information; assemble and analyze data to prepare reports, customized donor briefings, proposals and other materials in advance of donor visits for use by the Annual Giving team and partners, as needed.

Schedule and coordinate travel arrangements, including developing itineraries and assembling travel packets for Annual Giving team members.

Capture and record activities and prospect information in the CLARA donor database, including contact reports and other communications, setting up and monitoring reminders in CLARA.Organization of shared print and digital resources on server, Google Drive, etc. Lead internal communications to assess and announce available team resources.

Submit vendor contracts and invoices for review and approval in coordination with General Counsel and Finance Office. Ensure timely payment…