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Sr. Business Operations Associate​/Manager

Job in Palo Alto, Santa Clara County, California, 94306, USA
Listing for: Next Insurance
Full Time, Part Time position
Listed on 2026-01-19
Job specializations:
  • Business
    Business Management, Business Analyst, Corporate Strategy, Operations Manager
  • Management
    Business Management, Business Analyst, Corporate Strategy, Operations Manager
Salary/Wage Range or Industry Benchmark: 146000 - 185000 USD Yearly USD 146000.00 185000.00 YEAR
Job Description & How to Apply Below

Sr. Business Operations Associate/Manager

Location: Palo Alto, CA (Hybrid-In Office 3 days a week)

NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.

Simply put, wherever you find small businesses, you’ll find NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

NEXT’s Business Operations team is the company’s central operating hub - running core ongoing company processes like planning, solving complex, unstructured problems, and building new ideas into scalable systems.

We’re looking for a Senior Associate / Manager (final level depending on experience) to report directly to the Head of Business Operations and drive both ongoing work (e.g., annual / quarterly planning) and special projects (e.g., market sizing for new business opportunities). This is a high-visibility role, working closely with company leadership on high-priority initiatives within the company.

What you’ll do ul>
  • Partner with the company leadership to drive high priority strategic projects, like opportunity sizing for large-scale initiatives, research into AI applications, and board presentations
  • Collaborate with the Head of Business Operations on the company’s strategic planning processes to support growth and scaling, including annual and quarterly planning
  • Work directly with VPs and Directors across a variety of teams on strategy development, operational improvements, and planning
  • Track and analyze business KPIs to support executive decision-making and raise solutions as needed
  • Drive thought leadership on strategic areas of interest to the executive team (e.g., opportunities for automation, improving customer retention, competitive market research)
  • ul>
    Who you are
    • 3 to 5+ years of experience at a bulge bracket investment bank, top management consulting firm, and/or experience on a Strategic Finance, Business Operations, or Strategy & Operations team at a tech company
    • Strong project management skills, including understanding interdependencies across teams and owning accountability for execution
    • Solid analytical, problem solving, presentation, and interpersonal skills
    • Passion to do whatever it takes to solve complex problems and build scalable processes
    • Comfortable working in a high growth, constantly changing environment and ramping up quickly on new challenges
    • Able to be in-office in Palo Alto 3+ days a week
    Bonus
    • Insurance industry experience
    US annual base salary range for this full-time position
    • Sr. Business Operations Associate (IC2): $120,000-$163,000
    • Sr. Business Operations Manager (IC3): $146,000-$185,000

    US annual base salary range for this full-time position: $146,000 - $185,000 USD

    Next employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.

    Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

    You may be just the right candidate for this or other roles.

    One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws.

    Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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    Position Requirements
    10+ Years work experience
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