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Customer Success Leader — Utilities & AI

Job in Palo Alto, Santa Clara County, California, 94306, USA
Listing for: MaC VC
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 180000 - 240000 USD Yearly USD 180000.00 240000.00 YEAR
Job Description & How to Apply Below

Buzz Solutions seeks a Head of Customer Success to own post-sale relationships with electric utility customers, drive platform adoption, and ensure long-term value. You will bridge customers with engineering, product, and sales, scaling the function from an early stage you help shape.

This player-coach role evolves into leading a CS team focused on retention and expansion. You will build onboarding playbooks, define success metrics, and work closely with cross-functional teams to deliver ROI and

As a Customer Success Leader — Utilities & AI, you will play an important part at MaC VC in Palo Alto, CA, United States.

This posting is for the Customer Success Leader — Utilities & AI role at MaC VC, based in Palo Alto, CA, United States.

We are looking to fill the Customer Success Leader — Utilities & AI position at MaC VC in Palo Alto, CA, United States.

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