Pd-Residential Services Specialist **On-Call - Primary Overnight shift Coverage

Job Overview

This is an on-call position non-benefitted. The primary need is for overnight shift coverage/night shift. 10pm-8am

Pay rates for Union positions are set in the Collective Bargaining Agreement with SEIU Local 521. Each position has a total of six steps, Step 1 (entry level) through Step 6 (15 years of employment with the organization). Union staff are promoted from Step 1 to Step 2 upon their one-year anniversary. The current Step 1 rate for this position is $35.49/hr, and the current Step 6 rate for this position is $39.19/hr.

In addition to our competitive salaries, we pay a shift differential for certain shifts in our 24-hour programs as follows:
6.25% additional pay for overnight (NOC) shift from 11 pm to 7 am
4.75% additional pay for evening shift from 5:30 pm to 10:59 pm
4.75% additional pay for weekend shifts from 12:01 am on Saturday thru 11:59pm on Sunday.

• Provide milieu and/or mental health, rehabilitation and case management services which assist and support clients in all areas of daily living to clients in residence.
• Develop and/or implement individual service and treatment plans.
• Facilitate psychiatric (“psych”) consultations and group sessions by attending psych meetings and taking notes and by scheduling clients for psychiatric consultations.
• Provide medical follow-up assistance to clients in obtaining a primary care physician, coordinating care with medical doctors, and assisting with medical issues, schedules, and transportation.
• Facilitate client insurance benefits to expedite treatment and payment to the Agency.
  • Determine client coverage status and, if needed, eligibility for benefits; assist with the benefits application process or liaise with the appropriate existing insurance carrier, including government agencies and private carriers, to obtain the proper paperwork and for re‑determination; help clients keep track of and maintain eligibility for outpatient services;
  • Provide benefits training to clients; help them choose prescription plans; provide benefits assistance to enable them to return to work;
  • Field questions from other staff members on benefits.
• Provide service to clients and clients’ families in linkage with professional and community resources.
  • Coordinate care with other programs and contact case managers if clients show changes in behavior; refer clients to non‑Momentum therapists, if appropriate;
  • Inform clients’ probation agents, conservators, and case managers of their admission;
  • Liaise/advocate for clients with outside agencies; help and educate clients with researching outside, independent living and making the most of community resources; liaise with representatives of those resources, such as property managers, on behalf of clients;
  • Facilitate clients’ live and telephone interviews for housing placement;
  • Work with clients’ families and educate them on mental health issues, facilitating the assistance process toward successful transitions.
• Interface directly with clients and provide counseling, particularly during times of conflict and crisis intervention.
  • Monitor clients’ independent living skills; assess their stability; approve their daily and weekend passes; help clients with learning problem‑solving, socialization, and coping skills.
  • When assessed as highly unstable, such as being a danger to self or others, write up 5150 holds (involuntary detentions) to determine the extent of the threat; de‑escalate that threat;
  • Assist in budgeting and financial planning; address health and safety issues, how to respond to common emergencies, and medication education;
  • Encourage clients’ creativity, self‑empowerment, and understanding their diagnosis and/or illness.
• Participate in management of team/program discretionary resources available to meet client needs.
• Complete the clinical records and other documentation, processes, and procedures that enable clients to receive these services in accordance with agency, payor and regulatory requirements, utilizing paper or computer technology.
  • Perform administrative admissions and/or discharge paperwork and procedures.
    • Assess clients for admission, benefit status, and clinical appropriateness for…