More jobs:
Field Service Technician
Job in
Palo Alto, Santa Clara County, California, 94306, USA
Listed on 2026-02-17
Listing for:
CSI Companies
Full Time, Per diem
position Listed on 2026-02-17
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
CSI Companies is seeking 6 Field Service Technicians to work with one of our top healthcare clients!
Title
:
Field Service Technician
Type
:
Contract-to-Hire
Duration
: 6 - month contract to start
Pay
: $25 - $35/hour W2
Shift
:
Monday - Friday, 8am - 5pm with occassional weekend work
Our client is seeking skilled and motivated Field Service Technicians to support our hospital facilities. The ideal candidates are proactive problem-solvers with strong technical skills, excellent customer service abilities, and a commitment to maintaining high operational standards. You will be responsible for ensuring technology systems are running smoothly, assisting end-users, and providing on-site support as needed.
Key Responsibilities- Provide on-site technical support for hardware, software, and network-related issues across hospital locations.
- Troubleshoot and resolve computer system and application performance issues.
- Back up, restore, and maintain Microsoft Outlook emails and related user data.
- Assist in maintaining hospital IT systems, ensuring optimal performance and uptime.
- Respond to service requests promptly and professionally, including supporting swing or weekend shifts as required.
- Collaborate with other IT staff and departments to resolve escalated issues.
- Maintain documentation of service requests, resolutions, and system changes.
- Support end-users with technical questions and provide guidance to improve workflow efficiency.
- Previous experience in a field service, IT support, or technical role, preferably in a healthcare environment.
- Proficiency with Microsoft Office Suite, especially Outlook email management.
- Strong problem-solving skills and ability to troubleshoot system performance issues.
- Excellent verbal and written communication skills, with the ability to work with diverse teams and patients.
- Ability to work flexible shifts, including swing hours and occasional weekends (for Palo Alto positions).
- Customer-service oriented, professional, and adaptable to fast-paced environments.
- Knowledge of hospital systems and workflows.
- Experience supporting end-users in a healthcare or large enterprise setting.
- Familiarity with IT ticketing systems and documentation processes.
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