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Manager, IT​/Tech

Job in Palo Alto, Santa Clara County, California, 94306, USA
Listing for: ExlService Holdings, Inc.
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Cybersecurity, Systems Engineer
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
- Experience (In Years)  9-12##

Job Description
1) Network Automation & Orchestration:
Develop low-level automation using Ansible, Terraform, Python, and Puppet to configure routers, switches, firewalls (Cisco, Arista, Palo Alto), and enforce policy-driven changes across hybrid environments.
2) Core Network Engineering:
Hands-on expertise in Layer 2/3 protocols (MPLS, BGP, OSPF, VRRP, STP, VLANs) and physical/logical infrastructure design for large-scale, multi-region enterprise networks.
3) Infrastructure as Code (IaC):
Implement version-controlled, repeatable network provisioning using Terraform modules, YAML-based configs, and Git workflows to manage complete network life cycles.
4) Cloud Network Provisioning:
Automate and manage cloud-native networking (VPCs, subnets, route tables, VPNs, Direct Connect, Transit Gateway, firewalls, NACLs, Security Groups) in AWS, Azure, and GCP.
5) CI/CD for Network Ops:
Integrate network changes into CI/CD pipelines (Jenkins, Git Lab CI) for test-driven deployments with linting, validation, rollback, and minimal operational downtime.
6) Internet & Perimeter Security:
Configure and manage internet-edge security layers (firewall policies, DDoS protection, IPS/IDS, web proxies) and ensure secure ingress/egress traffic flows.
7) Monitoring, Telemetry & Auto-Remediation:
Deploy NMS/telemetry tools (Solar Winds, Prometheus, Influx

DB) and write custom scripts for real-time alerting, anomaly detection, and event-driven remediation.
8) Troubleshooting & Packet Analysis:
Perform low-level debugging using packet captures (Wireshark/tcpdump), flow telemetry, syslog, and routing table state analysis to resolve incidents in multi-vendor networks.
9) Cross-Functional Collaboration & Documentation:
Collaborate with Cloud Ops, Dev Ops, Security, and platform teams to align network architecture with application needs. Maintain up-to-date HLD/LLD, runbooks, topology maps, and compliance records. 10) Innovation & Optimization:
Evaluate SDN, SASE, Zero Trust, and AI-based networking solutions to continuously improve agility, reliability, and performance of the network ecosystem.
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