Lead, Security and Network Operations

Company: Dangote Industries Limited

To lead the Security and Network Operations Centre (SNOC) in protecting service availability and reducing security risk across a complex, multi-site, and multi-country technology estate. The role ensures effective real-time monitoring, rapid incident response, coordinated service restoration, governance of monitoring coverage, and continuous improvement of detection and response capabilities, in alignment with organisational IT and risk governance objectives.

• Lead, mentor, and manage SNOC Analysts, Engineers, and Incident Responders; oversee shift management, staff rotation, and quality assurance to maintain 24/7 operational discipline.
• Lead end-to-end incident triage and command activities—from detection and investigation to containment, eradication, and restoration.
• Maintain a single source of truth within the ITSM platform and determine escalation thresholds, including major incident declaration and executive communications.
• Govern enterprise a and observability standards across data centre, LAN, WAN, cloud, remote access, and OT environments.
• Oversee SIEM, EDR, SOAR, and firewall telemetry; ensure log ingestion, rule optimization, alert tuning, and automation workflows.
• Coordinate threat intelligence gathering and distribution; ensure proactive threat hunting is performed regularly to identify undetected risks.
• Drive proactive network performance monitoring to detect degradation before service impact.
• Enforce operational change governance by reviewing change readiness and rollback validation; maintain the SNOC risk register and provide audit evidence.
• Own root cause analysis (RCA), after-action reports, corrective action tracking, and repeat incident reduction.
• Coordinate vulnerability tracking, scanning, and remediation efforts with patch management teams.
• Manage escalation processes across L1/L2/L3 teams and external vendors; collaborate with IT Security, Infrastructure, Applications, and Business Units.
• Develop and maintain runbooks, playbooks, and SOPs; drive automation initiatives to enhance alert quality and operational efficiency.

• • Bachelor’s degree in computer science, Information Technology, Engineering, or related field.
• • 7–12 years of IT operations experience.
• • Minimum 3 years leading a NOC, SOC, or combined SNOC function within a multi-site enterprise environment.
• • Strong enterprise networking operations expertise across data centre, campus LAN, WAN, cloud, and remote access environments.
• • Practical security operations experience, including SIEM and EDR alert triage and containment coordination.
• • ITIL-aligned incident and major incident management expertise.
• • Proficiency with monitoring and security tools (e.g., PRTG, Forti Analyzer, Microsoft Sentinel, Microsoft Defender, Palo Alto, Fortinet, Service Now or equivalent ITSM platforms).
• • Ability to design and optimise triage workflows and escalation frameworks.
• • Vendor management and SLA governance capability.
• • Strong root cause analysis and problem management expertise.
• • Ability to develop and maintain operational runbooks and conduct simulation exercises.
• • Clear and concise executive communication and reporting skills.
• • Leadership capability in managing shift teams and enforcing quality standards.

• • Opportunities for Professional Growth and Career Advancement.
• • Training and Development Programs.
• • Collaborative and Supportive Work Environment.

Dangote Group is a conglomerate, operating across various industries including Cement, Sugar, Salt, Fertilizer, Oil and Gas and more