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Support Engineer - AI-Driven Triage & Automation
Job in
Palo Alto, Santa Clara County, California, 94306, USA
Listed on 2026-06-19
Listing for:
Interaction
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Interaction is looking for a support specialist to own the entire support surface, including live chat and ticketed support. You will triage issues, manage bugs, and automate workflows to enhance user experience.
The ideal candidate demonstrates technical depth, platform thinking, and the ability to maintain composure under pressure, ensuring user issues are resolved efficiently. Familiarity with Typescript and Python is beneficial but not required.
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