Site Reliability Engineering Tech Lead

Data Hub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Innovated jointly with a thriving open-source community of 13,000+ members, Data Hub's metadata graph provides in-depth context of AI and data assets with best-in-class scalability and extensibility.

The company's enterprise SaaS offering, Data Hub Cloud, delivers a fully managed solution with AI-powered discovery, observability, and governance capabilities. Organizations rely on Data Hub solutions to accelerate time-to-value from their data investments, ensure AI system reliability, and implement unified governance, enabling AI & data to work together and bring order to data chaos.

We're seeking an experienced Site Reliability Engineering (SRE) Tech Lead to join Data Hub and drive the reliability, scalability, and operational excellence of our platform offerings. In this role, you'll lead technical initiatives across Data Hub Cloud and our emerging enterprise deployment solution, which provides customers with enhanced control and flexibility for running Data Hub in their preferred environments.

Technical Leadership & Architecture

• Design and implement robust, scalable infrastructure solutions for Data Hub Cloud and enterprise deployments
• Lead the technical vision for multi-cloud deployment strategies and distributed system integrations
• Architect monitoring, observability, and alerting systems across diverse environments
• Drive best practices for infrastructure as code, configuration management, and deployment automation
• Partner with product and engineering teams to influence the development of advanced deployment capabilities
• Collaborate with cross-functional teams to help build systems for seamless installation, upgrade, and rollback processes across various environments
• Influence the design and help implement comprehensive monitoring and health check systems for distributed deployments
• Partner with engineering teams to help develop self-healing and automated remediation capabilities

Platform Reliability & Operations

• Establish and maintain SLAs/SLOs for both cloud and enterprise offerings
• Lead incident response and post-mortem processes to drive continuous improvement
• Implement chaos engineering practices to proactively identify system weaknesses
• Optimize system performance, capacity planning, and cost efficiency
• Mentor and guide a team of SRE engineers and collaborate with platform engineering teams
• Work closely with product, engineering, and customer success teams to ensure reliable product delivery
• Improve on-call practices, runbooks, and knowledge sharing processes
• Drive cross-functional initiatives to improve overall system reliability

• 8+ years of experience in Site Reliability Engineering, Platform Engineering, or Dev Ops roles
• 3+ years of technical leadership experience managing engineering teams
• Strong expertise with cloud platforms (AWS, GCP, Azure) and infrastructure automation tools
• Proficiency in containerization technologies (Docker, Kubernetes) and orchestration
• Experience with infrastructure as code tools (Terraform, Cloud Formation, Pulumi)
• Strong programming skills in Python, Java, or similar languages
• Deep understanding of monitoring and observability tools (Prometheus, Grafana, Datadog, etc.)
• Experience with CI/CD pipelines and deployment automation
• Strong knowledge of networking, security, and database operations in cloud environments

• Experience building and operating multi-tenant SaaS platforms
• Background in developing customer-facing deployment and management tools
• Knowledge of data infrastructure and metadata management systems
• Experience with service mesh technologies and microservices architectures
• Previous experience in a customer-facing technical role or working with enterprise clients
• Experience with data governance or data catalog platforms

• Automated deployment pipelines supporting multiple cloud providers and customer environments
• Comprehensive monitoring and alerting systems with customer-facing dashboards
• Self-service tools for customers to manage their Data Hub installations
• Disaster recovery and backup solutions for enterprise deployments
• Performance optimization and scaling solutions for high-volume data workloads

We invest in people so they can do their best work and enjoy doing it. Our benefits reflect the way we build: practical, thoughtful, and designed to support long-term growth.

Competitive compensation

We offer salaries that reflect your skills, experience, and the impact you make. You bring value—we make sure you're recognized for it.

Equity for everyone

Every team member receives an ownership stake in the company. When we grow, you grow with us.

This is a hybrid role with the expectation that you will work from our Palo Alto office a minimum of three days per week.

Location flexibility

Home office, coworking space, or something in between? We support your ideal setup.…