Endpoint Engineer MDM

Endpoint Engineer MDM

Location:

Palo Alto, CA

Duration: 12 Months

Pay rate: $63/hr on W2

Summary

This is an onsite contract role. The Endpoint Engineer is responsible for the design, implementation, and ongoing management of the organization's device ecosystem. This role focuses on automating the lifecycle of hardware and virtual desktops to ensure a seamless, secure, and "zero-touch" experience for our global workforce. You will serve as the subject matter expert for Apple and Windows management and our cloud desktop infrastructure.

Technical Environment

Apple (macOS & iOS): JAMF Pro

Windows & Android:
Microsoft Intune / Endpoint Manager

Virtual Desktop:
Amazon Work spaces (AWS)

Scripting:
Power Shell, Bash, Python

Key Responsibilities

• Unified Endpoint Management (UEM)
• Daily Operations:
  Perform daily upkeep, system maintenance, and regular patch management for all managed endpoints to ensure security and stability.
• Service Desk Escalation:
  Serve as the final point of contact and subject matter expert for service desk escalations related to complex endpoint issues.
• Apple Fleet:
  Architect and maintain the JAMF Pro environment for all macOS and iOS devices. Manage configuration profiles, policies, and patch management.
• Windows & Android:
  Lead the administration of Microsoft Intune, ensuring robust policy application, security baselines, and application delivery.
• Provisioning:
  Manage Apple Business Manager (ABM) and Windows Autopilot to deliver a true zero-touch deployment experience.
• Virtual Desktop Infrastructure (VDI)
• Administer and optimize Amazon Work spaces.
• Manage Work spaces directories, custom bundles, and image creation/maintenance.
• Troubleshoot connectivity and performance issues within the AWS ecosystem.
• Automation & Engineering
• Develop and maintain sophisticated scripts in Power Shell and Bash to automate manual tasks and integrate system APIs.
• Build and maintain a library of packaged software (dmg, pkg, msi) for silent deployment.
• Implement automated reporting for hardware inventory, license compliance, and security auditing.
• Security & Compliance
• Enforce endpoint security standards, including File Vault/Bit Locker encryption and EDR agent health.
• Partner with Security teams to remediate vulnerabilities across the endpoint fleet.

Required Qualifications

• Experience:
  
  Minimum 3–5 years in an Endpoint Engineering or MDM-focused role.
• Jamf Mastery:
  Proven experience managing both macOS and iOS at scale via JAMF Pro.
• Intune Proficiency:
  Experience managing Windows environments through Microsoft Endpoint Manager.
• VDI Expertise:
  Hands-on experience with Amazon Work spaces administration.
• BYOD Deployment:
  Experience deploying and managing a Bring Your Own Device (BYOD) program for personal mobile phones (iOS/Android).
• Advanced Scripting:
  Ability to write and debug Bash and Power Shell scripts from scratch.
• Identity:
  Understanding of Okta or Azure AD (Entra ) as it relates to device enrollment and SSO.

Education & Certifications

• Bachelor's degree in computer science, IT, or equivalent professional experience.
• Relevant certifications (e.g., JAMF 200/300, Microsoft MD-102, or AWS Certified Cloud Practitioner) are a plus.

About Us

Founded in 2009, Intelli Pro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

Intelli Pro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, Intelli Pro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants.

Compensation:
The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, Intelli Pro provides a comprehensive benefits package, all subject to eligibility.