SBC Clinical Systems Analyst - Blood Center Services; BECS

Position: SBC Clinical Systems Analyst - Blood Center Services (BECS)
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Day - 08 Hour (United States of America)

We are seeking a specialized Clinical Systems Analyst to serve as the backbone of our Blood Establishment Computer System (BECS). In this role, you aren't just

managing software; you are ensuring the integrity of the blood donation through transfusion process.

You will oversee the technical configuration, validation, and maintenance of our blood center systems to ensure 100% compliance with FDA and AABB standards.

Minimum 3 years systems analyst experience with BECS (Blood Establishment Computer System.

Minimum 3 years experience with lab information systems, blood manufacturing and testing operations.

Deep understanding of FDA medical device software regulations.

** This is a Stanford Blood Center job.*
* ** A Brief Overview*
* The SBC Clinical Systems Analyst supports core functions of the blood industry and HLA applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned systems under the minimal guidance of senior members of the team. The position will have a good understanding of Lab Information Systems, system interfaces, lab operations, with blood and/or HLA operations and workflow.

** Locations*
* Stanford Blood Center

** What you will do*
* + Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required

+ Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests

+ Perform daily monitoring of applications in production use

+ Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk

+ Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases

+ Modify tables/master files, make additions and changes under the direction of senior team members

+ Implement changes using documented procedures that are compliant with department's policies and procedures

+ Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution

+ Work with and mentor junior staff members to document workflows

+ Assist senior team members in developing and maintaining requirements/specifications and test cases for new or enhanced functionality to department applications

+ Participate in team and cross-team meetings and maintain appropriate meeting records

** Education Qualifications*
* +   Bachelor's degree in Information Technology, Computer Science, or a directly related field from an accredited college or university OR a minimum of 5 years of directly related work experience. Required

** Experience Qualifications*
* +  3 or more years of progressively responsible and directly related work experience Required

** Required Knowledge,

Skills and Abilities

*
* + Mid-level Microsoft Office skills

+ Ability to diagnose and resolve routine technology problems

+ Ability and desire to learn to resolve specialized and advanced technology problems

+ Ability to establish a set of tasks and activities associated with an intended outcome and timeline

+ Ability to take action consistent with available facts, constraints, and anticipated consequences

+ Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner

+ Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions

+ Ability to develop new skills and teach others

+ Ability to collaborate and build consensus with stakeholders

+ Ability to understand and adhere to operational standards, policies, and procedures

+ Ability to identify risks and issues

+ Ability to develop solutions for new and unfamiliar challenges

+ Ability to analyze data, draw conclusions and interpret results

+…