Data Engineer - Java - Loops

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting‑edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #Make Your Moment so that we can help others make theirs. With the power of our AI‑driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

We are seeking an experienced Data Engineer - Java to design and implement integrations between our customer support platform and SAP systems. You will be responsible for building robust, scalable integrations that enable seamless data flow for helpdesk, CRM, and content management capabilities.

Key Responsibilities (Integration Development)

• Design and develop SAP integrations following our established integration patterns across Helpdesk, CRM, and Content Management capabilities
• Build APIs and connectors to pull support tickets, customer data, and knowledge articles from SAP Service Cloud, SAP CRM, and related modules
• Implement data synchronization mechanisms to ensure real‑time or near‑real time data availability
• Develop and maintain integration documentation, including API specifications and data flow diagrams
  Technical Implementation
• Work with SAP APIs (REST, OData, SOAP, BAPIs, RFCs) to extract and transform data
• Implement authentication mechanisms (OAuth 2.0, SAML, API keys) for secure SAP connectivity
• Candidate must be able to build POST/PATCH OData call with payload to trigger actions in SAP (not just read/extract)
• Build and execute inbound REST/OData API calls to SAP systems including constructing POST and PATCH request with structured payload to trigger actions, update records, and invoke workflow within SAP service cloud SAP CRM and SAP S/4
  
  HANA
• Build data mapping and transformation logic to align SAP data structures with our platform schema
• Optimize integration performance and handle rate limiting, pagination, and error handling

SAP System Analysis (Inbound and Outbound Integration)

• Demonstrate balanced proficiency in both inbound SAP integration (external systems pushing data/ actions into SAP) and outbound SAP integrations (SAP pushing data to external systems) both directions required
• Design and build inbound integration patterns including constructing OData/REST POST and PATCH requests with payloads to create or update SAP objects, triggering SAP workflows and action via API and handling SAP response or error structures.
• Identify relevant SAP modules and objects for:
  • Helpdesk:
    Service tickets, cases, incidents, service requests, and related metadata
  • CRM:
    Customer master data, contact information, account details, interaction history, opportunities
  • Cont…