Digital & Design-Client Solutions Architect Manager-Vice President

Overview

Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate closely with diverse teams and be a catalyst for transformative client experiences and solution-oriented success.

As a Client Solutions Architect Manager in Digital & Design, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. You will leverage your technical expertise in specific products and industries to develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.

• Lead the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases
• Support Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
• Engage with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
• Identify and define development requirements for product design enhancements based on client feedback
• Function as a subject matter expert across digital channels, open banking, and emerging technologies integration solutions, including host-host, web, SWIFT, API and mobile platforms
• Work directly with Client and Sales & Service Partners to understand holistic business problems and requirements and deliver efficient and effective multi-channel technical integration recommendations and solutions
• Attend and contribute subject matter expertise and thought leadership to client round tables and strategy white-boarding and workshops as required
• Provide market feedback to Product Managers across the product development lifecycle, acting as the voice of the client; assist with concept design, feature development, and preparation for product launch to clients as necessary for new functionality needs and competitive landscape information
• Represent the organization at internal and external client conferences and trade shows
• Provide training and support on new product/channel capabilities
• Cover North America

• 5+ years of experience or equivalent expertise across a related broad set of products
• Demonstrated ability to apply deep technical understanding to solution configurations in a specific domain
• Experience supporting Sales in pricing, pipeline planning, and account planning
• Experience working with clients in a technology field and interfacing with engineers
• Strong payments industry knowledge, specifically of payments products (Payables, Receivables, Liquidity, Foreign Exchange, Merchant Services)
• Knowledge of related digital channels, open banking, and emerging technologies product sets, including API, host-host, SWIFT, internet and mobile
• Expertise and experience in latest technical standards across payments and cash management domains (e.g. JSON, ISO 20022, SWIFT, etc.)
• Knowledge of Finance (ERP), Treasury Management Systems (TMS) and other Fintech platforms in the corporate banking space
• Working knowledge of both legacy and on-premise and latest cloud variants of SAP and Oracle ERP platforms (finance and treasury applications context)
• Strong business and technical background with excellent problem solving and communication skills
• Strong executive management presentation skills and experience leading technology demonstrations

• Experience in supporting a Sales team while pitching and delivering complex technical products, projects, or applications
• Demonstrated experience structuring and handling complex business…